Help Desk Analyst Jobs in Trenton, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Princeton, NJ (11 miles from Trenton, NJ)
- 1 day ago
- Princeton, NJ (11 miles from Trenton, NJ)
- 1 day ago
Operating Systems and Device Management: Provide support for all versions of Windows operating systems and Mac OS. Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels....
Deployment Lead / IT Support Analyst III (US)
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 2 days ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 2 days ago
System, Web Browsers and Internet Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores....
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 2 days ago
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 2 days ago
U.S. - Finding purpose at CGI By playing this video you consent to Google/YouTube processing your data and using cookies Learn more. Position Description: The Lab Support Engineer is responsible...
- Burlington, NJ (10 miles from Trenton, NJ)
- 2 days ago
- Burlington, NJ (10 miles from Trenton, NJ)
- 2 days ago
About Nimble Nimble is a robotics and AI company inventing and scaling autonomous logistics with intelligent robots to enable fast, efficient, and sustainable commerce. Were developing generalized...
Help Desk Support Specialist - Hybrid
- Morrisville, PA (3 miles from Trenton, NJ)
- 4 days ago
- Morrisville, PA (3 miles from Trenton, NJ)
- 4 days ago
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
- Princeton, NJ (11 miles from Trenton, NJ)
- 5 days ago
- Princeton, NJ (11 miles from Trenton, NJ)
- 5 days ago
Operating Systems and Device Management: Provide support for all versions of Windows operating systems and Mac OS. Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels....
Program Support Specialist ( Data Specialist) - Remote
- Trenton, NJ
- 5 days ago
- Trenton, NJ
- 5 days ago
22nd Century Technologies, Inc. Program Support Specialist ( Data Specialist) - Remote in Trenton , New Jersey Job Title: Program Support Specialist ( Data Specialist) - Remote Location: Trenton...
Remote WorkNational Support Specialist - Hospital Patient Monitoring
- Hamilton, NJ
- 5 days ago
- Hamilton, NJ
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Mercerville , New Jersey As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
IT Technology Support Specialist - Willingboro Hospital
- Willingboro, NJ (15 miles from Trenton, NJ)
- 5 days ago
- Willingboro, NJ (15 miles from Trenton, NJ)
- 5 days ago
Independently maintains job knowledge of the latest and emerging technologies, including new hardware, mobile devices, and various operating systems and by participating in educational opportunities...
- Princeton, NJ (11 miles from Trenton, NJ)
- 6 days ago
- Princeton, NJ (11 miles from Trenton, NJ)
- 6 days ago
Position: Application Support Analyst Location: 2x weekly in Princeton,NJ -Remote in EST zone Role Description: This application support resource will be providing technical and functional support...
Red River Systems Support Engineer II in Trenton , New Jersey Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 6 days ago
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 6 days ago
TEKsystems IT Support in Cherry Hill , New Jersey Description Essential Functions: Responsible for creating a positive customer experience by professionally, accurately and efficiently handling...
- Pennington, NJ (8 miles from Trenton, NJ)
- 7 days ago
- Pennington, NJ (8 miles from Trenton, NJ)
- 7 days ago
Location: Addison, TX/ Chandler, AZ/ Jacksonville, FL/ Hopewell, NJ Position: Level 1 Support Duration: 12-18 months Job Description: Required Skills Requires 1-3 years of experience Excellent...
- Hopewell, NJ (13 miles from Trenton, NJ)
- 8 days ago
- Hopewell, NJ (13 miles from Trenton, NJ)
- 8 days ago
Position Details Industry: Banking Position: Technical Support Location: Hopewell, NJ / Addison, TX / Jacksonville, FL / Chandler, AZ Duration: 12-18 Months Rate: 15$/hr - 20$/Hr Must Have :...
Help Desk Analyst Job ID : 41307 Company : Internal Postings Location : Trenton, NJ Type : Contract Duration : 12 Months+ Salary : DOE Status : Active Openings : 1 Posted : 27 Feb 2025 Job Details:...
Demographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Trenton, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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