Help Desk Analyst Jobs in Secaucus, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Support Analyst IV - TDS (US)
- New York, NY (4 miles from Secaucus, NJ)
- 4 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 4 hours ago
Work Location : New York, New York, United States of America Hours: 40 Line of Business: Technology Solutions Pay Detail: $75,000 - $90,000 USD TD is committed to providing fair and equitable...
Client Services Support Specialist
- Ramsey, NJ (19 miles from Secaucus, NJ)
- 4 hours ago
- Ramsey, NJ (19 miles from Secaucus, NJ)
- 4 hours ago
Adds/Moves/Changes - for new hire/terminations Printer installations, software installations Access rights on domain - shared folder and domain group access Troubleshooting software issues; operating...
Summer Intern- IT support, Reporting/Analytics
- Montvale, NJ (19 miles from Secaucus, NJ)
- 7 hours ago
- Montvale, NJ (19 miles from Secaucus, NJ)
- 7 hours ago
Overview Join our IT team as a Summer Intern and play a vital role in supporting our technological infrastructure while leveraging analytics to drive decision-making. This internship will focus on...
- New York, NY (4 miles from Secaucus, NJ)
- 7 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 7 hours ago
Title : IT support and security admin Location : Remote. Newyork Candidate needs to be in New York and when asked should report to office. Can work remotely. Responsibilities Provide exceptional...
Help Desk Analyst Remote New York State Only
- New York, NY (4 miles from Secaucus, NJ)
- 7 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 7 hours ago
Position Overview: The Help Desk Analyst will provide Level 1 support to clients....
Remote WorkAuditorium Support Engineer (TriCaster Experience Required)
- East Hanover, NJ (16 miles from Secaucus, NJ)
- 7 hours ago
- East Hanover, NJ (16 miles from Secaucus, NJ)
- 7 hours ago
WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow....
IT Support Engineer I, IT Services
- New York, NY (4 miles from Secaucus, NJ)
- 7 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 7 hours ago
diploma PREFERRED QUALIFICATIONS - 4+ years of network troubleshooting and support experience - 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 4+ years of...
- Jersey City, NJ (3 miles from Secaucus, NJ)
- 12 hours ago
- Jersey City, NJ (3 miles from Secaucus, NJ)
- 12 hours ago
Forbes is seeking an IT Support Analyst for a temporary assignment. This role will involve a variety of tasks centered around managing user accounts as well as managing computers through...
- Ridgefield Park, NJ (5 miles from Secaucus, NJ)
- 12 hours ago
- Ridgefield Park, NJ (5 miles from Secaucus, NJ)
- 12 hours ago
IT Help Desk/Tech Support Location: Ridgefield Park, NJ Duration: Long Term Travel up to 10 % of the time. Job Description" Serving as an escalation point of contact for internal applications,...
- New York, NY (4 miles from Secaucus, NJ)
- 12 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 12 hours ago
What We're Looking For: In-depth knowledge of Microsoft Windows operating systems, device drivers, and peripherals....
- New York, NY (4 miles from Secaucus, NJ)
- 13 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 13 hours ago
This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Privacy Policy Accept Deny Manage...
- New York, NY (4 miles from Secaucus, NJ)
- 15 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 15 hours ago
Desktop Analyst (Multiple position) NewYork - Onsite role/Hybrid 6+ month contract with high potential for extension and can convert to permanent. Pay range: $25 - $29.33/hr on W2 Our Fortune 500...
IT Procurement Helpdesk Assistant
- New York, NY (4 miles from Secaucus, NJ)
- 15 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 15 hours ago
Company Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full...
- Jersey City, NJ (3 miles from Secaucus, NJ)
- 17 hours ago
- Jersey City, NJ (3 miles from Secaucus, NJ)
- 17 hours ago
Job Req ID: 25247 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,...
- New York, NY (4 miles from Secaucus, NJ)
- 17 hours ago
- New York, NY (4 miles from Secaucus, NJ)
- 17 hours ago
Position Summary: Responsible for providing technical assistance and support for incoming queries and issues related to computer systems and network, on both hardware and software level, for...
Demographic Data for Secaucus, NJ
Moving to Secaucus, NJ? Find some basic demographic data about Secaucus, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Secaucus, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Secaucus, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »