Help Desk Analyst Jobs in Princeton, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
NB1503 - IT Help Desk Associate
- Woodbridge, NJ (22 miles from Princeton, NJ)
- 1 day ago
- Woodbridge, NJ (22 miles from Princeton, NJ)
- 1 day ago
Responsibilities Includes: Successfully troubleshoot issues for technical assistance, both independently and in collaboration with Senior Help Desk Analyst, using all available technical resources Record...
Operating Systems and Device Management: Provide support for all versions of Windows operating systems and Mac OS. Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels....
- New Brunswick, NJ (13 miles from Princeton, NJ)
- 2 days ago
- New Brunswick, NJ (13 miles from Princeton, NJ)
- 2 days ago
U.S. - Finding purpose at CGI By playing this video you consent to Google/YouTube processing your data and using cookies Learn more. Position Description: The Lab Support Engineer is responsible...
- Burlington, NJ (22 miles from Princeton, NJ)
- 2 days ago
- Burlington, NJ (22 miles from Princeton, NJ)
- 2 days ago
About Nimble Nimble is a robotics and AI company inventing and scaling autonomous logistics with intelligent robots to enable fast, efficient, and sustainable commerce. Were developing generalized...
Help Desk Support Specialist - Hybrid
- Morrisville, PA (14 miles from Princeton, NJ)
- 4 days ago
- Morrisville, PA (14 miles from Princeton, NJ)
- 4 days ago
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
Operating Systems and Device Management: Provide support for all versions of Windows operating systems and Mac OS. Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels....
Program Support Specialist ( Data Specialist) - Remote
- Trenton, NJ (11 miles from Princeton, NJ)
- 5 days ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 5 days ago
22nd Century Technologies, Inc. Program Support Specialist ( Data Specialist) - Remote in Trenton , New Jersey Job Title: Program Support Specialist ( Data Specialist) - Remote Location: Trenton...
Remote WorkNational Support Specialist - Hospital Patient Monitoring
- Hamilton, NJ (11 miles from Princeton, NJ)
- 5 days ago
- Hamilton, NJ (11 miles from Princeton, NJ)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Mercerville , New Jersey As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
- Edison, NJ (17 miles from Princeton, NJ)
- 5 days ago
- Edison, NJ (17 miles from Princeton, NJ)
- 5 days ago
Onsite at client location in New York, City. Advance your career with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the...
Position: Application Support Analyst Location: 2x weekly in Princeton,NJ -Remote in EST zone Role Description: This application support resource will be providing technical and functional support...
- Trenton, NJ (11 miles from Princeton, NJ)
- 6 days ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 6 days ago
Red River Systems Support Engineer II in Trenton , New Jersey Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Intern, Desktop Support, IT - Job ID 3035
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 7 days ago
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 7 days ago
system, software installation, and system backups Data recovery Possess great people skills (must be able to interact with other technical groups), and must be able to work independently US Citizenship...
- Somerville, NJ (14 miles from Princeton, NJ)
- 7 days ago
- Somerville, NJ (14 miles from Princeton, NJ)
- 7 days ago
Tech support Engineer Job Poster : Jobs Skills:Tech support | Location: Somerville, New Jersey, United States Of America Views:0 Job Description: Key Responsibilities/Outcomes: Co-ordination of...
- Pennington, NJ (7 miles from Princeton, NJ)
- 7 days ago
- Pennington, NJ (7 miles from Princeton, NJ)
- 7 days ago
Location: Addison, TX/ Chandler, AZ/ Jacksonville, FL/ Hopewell, NJ Position: Level 1 Support Duration: 12-18 months Job Description: Required Skills Requires 1-3 years of experience Excellent...
- Hopewell, NJ (6 miles from Princeton, NJ)
- 8 days ago
- Hopewell, NJ (6 miles from Princeton, NJ)
- 8 days ago
Position Details Industry: Banking Position: Technical Support Location: Hopewell, NJ / Addison, TX / Jacksonville, FL / Chandler, AZ Duration: 12-18 Months Rate: 15$/hr - 20$/Hr Must Have :...
Demographic Data for Princeton, NJ
Moving to Princeton, NJ? Find some basic demographic data about Princeton, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Princeton, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Princeton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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