Help Desk Analyst Jobs in Princeton, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Senior Endpoint and Virtual Desktop Engineer
- Trenton, NJ (11 miles from Princeton, NJ)
- 1 day ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 1 day ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Iselin, NJ (22 miles from Princeton, NJ)
- 2 days ago
- Iselin, NJ (22 miles from Princeton, NJ)
- 2 days ago
The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security...
- Somerset, NJ (11 miles from Princeton, NJ)
- 2 days ago
- Somerset, NJ (11 miles from Princeton, NJ)
- 2 days ago
Role: Field Service/Desktop Support Technician Location: Somerset, NJ Duration: 6+ months This role will be to provide overall hardware/software support to employees and incoming new hires. The...
AMDS Support Engineers needed for Remote Job
- Cranbury, NJ (7 miles from Princeton, NJ)
- 2 days ago
- Cranbury, NJ (7 miles from Princeton, NJ)
- 2 days ago
Send resumes along with Visa and expected bill rates on C2C/W2 and share it to NOTE: NO H1's / OPT's/EAD's/TN Candidates please. Role : AMDS Support Engineers Location: Remote (EDT) Duration: 3...
Remote WorkMainframe Technical Support Engineer - Storage Management
- Princeton, NJ
- 3 days ago
- Princeton, NJ
- 3 days ago
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please...
Treasury Management Client Support Specialist
- Woodbridge, NJ (22 miles from Princeton, NJ)
- 3 days ago
- Woodbridge, NJ (22 miles from Princeton, NJ)
- 3 days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
- Trenton, NJ (11 miles from Princeton, NJ)
- 4 days ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 4 days ago
IT Support- Contact Center Trenton, New Jersey | Full Time | $ 20 - $ 30 per hour April 14, 2025 | Job ID: ...648195 Job Summary IT Support - Auto Insurance Company Long-term contract Job...
- Pipersville, PA (24 miles from Princeton, NJ)
- 5 days ago
- Pipersville, PA (24 miles from Princeton, NJ)
- 5 days ago
Overview The Tyndale Company, an 8x Top Workplace winner in PA and certified woman-owned business, is seeking a Help Desk Technician to support our growing team. In this role, youll ensure all...
Technical Support Specialist - Compliance Management Software
- Princeton, NJ
- 6 days ago
- Princeton, NJ
- 6 days ago
At UL, customers are core, and as a result, all responsibilities will center around improving the customer experience. In the role of Technical Support Specialist, you will play a crucial role in...
System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...
Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account,...
SharePoint (2016/SE) Migration Operations Support Specialist
- Pennington, NJ (7 miles from Princeton, NJ)
- 6 days ago
- Pennington, NJ (7 miles from Princeton, NJ)
- 6 days ago
Someone familiar with SharePoint 2016, SE (on prem and M365/SP Online Someone that knows Server IIS & database infrastructure. Additionally, the ability to troubleshoot & administer an Enterprise...
- Ewing, NJ (10 miles from Princeton, NJ)
- 7 days ago
- Ewing, NJ (10 miles from Princeton, NJ)
- 7 days ago
LOCATION: Gusz Building STARTING SALARY: $48,000 Ewing Public Schools anticipates an employment opportunity for a Computer Technician. QUALIFICATIONS: Possess an Associates or Bachelor's degree in...
- Clinton, NJ (23 miles from Princeton, NJ)
- 8 days ago
- Clinton, NJ (23 miles from Princeton, NJ)
- 8 days ago
Desktop Support Engineer Location: [Insert Location] Job Type: [Full-time/Part-time/Contract] Reports To: IT Manager / IT Support Lead Job Summary: We are looking for a skilled Desktop Support...
BSA-AML-Fraud Application Support Analyst III
- Woodbridge, NJ (22 miles from Princeton, NJ)
- 9 days ago
- Woodbridge, NJ (22 miles from Princeton, NJ)
- 9 days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Demographic Data for Princeton, NJ
Moving to Princeton, NJ? Find some basic demographic data about Princeton, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Princeton, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Princeton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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