Help Desk Analyst Jobs in Piscataway, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Advanced Technical Support Specialist
- Newark, NJ (19 miles from Piscataway, NJ)
- 1 day ago
- Newark, NJ (19 miles from Piscataway, NJ)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Madison, NJ (14 miles from Piscataway, NJ)
- 1 day ago
- Madison, NJ (14 miles from Piscataway, NJ)
- 1 day ago
Systems + Working knowledge of MS Office and basic business applications + Good customer support skill **Wage Range** : The rate for this position is between **$30 - $33 per hour.** Factors which may...
- Middletown, NJ (21 miles from Piscataway, NJ)
- 1 day ago
- Middletown, NJ (21 miles from Piscataway, NJ)
- 1 day ago
CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a...
- Iselin, NJ (7 miles from Piscataway, NJ)
- 2 days ago
- Iselin, NJ (7 miles from Piscataway, NJ)
- 2 days ago
The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security...
- Somerset, NJ (4 miles from Piscataway, NJ)
- 2 days ago
- Somerset, NJ (4 miles from Piscataway, NJ)
- 2 days ago
Role: Field Service/Desktop Support Technician Location: Somerset, NJ Duration: 6+ months This role will be to provide overall hardware/software support to employees and incoming new hires. The...
AMDS Support Engineers needed for Remote Job
- Cranbury, NJ (16 miles from Piscataway, NJ)
- 2 days ago
- Cranbury, NJ (16 miles from Piscataway, NJ)
- 2 days ago
Send resumes along with Visa and expected bill rates on C2C/W2 and share it to NOTE: NO H1's / OPT's/EAD's/TN Candidates please. Role : AMDS Support Engineers Location: Remote (EDT) Duration: 3...
Remote Work- Morristown, NJ (15 miles from Piscataway, NJ)
- 3 days ago
- Morristown, NJ (15 miles from Piscataway, NJ)
- 3 days ago
Please strictly adhere to the following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES Bill Rate- #*** - *** PTN_US_GBAMSREQID_CandidateBeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413...
Mainframe Technical Support Engineer - Storage Management
- Princeton, NJ (15 miles from Piscataway, NJ)
- 3 days ago
- Princeton, NJ (15 miles from Piscataway, NJ)
- 3 days ago
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please...
Treasury Management Client Support Specialist
- Woodbridge, NJ (9 miles from Piscataway, NJ)
- 3 days ago
- Woodbridge, NJ (9 miles from Piscataway, NJ)
- 3 days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Summer 2025 - PC Support Services Summer Technology Assistant 2025 (SHU student only)
- South Orange, NJ (17 miles from Piscataway, NJ)
- 5 days ago
- South Orange, NJ (17 miles from Piscataway, NJ)
- 5 days ago
JOB SUMMARY The IT Summer Student Assistant will provide technology support in various IT departments on the South Orange campus at Seton Hall. The position seeks student technicians, computer lab...
- Newark, NJ (19 miles from Piscataway, NJ)
- 5 days ago
- Newark, NJ (19 miles from Piscataway, NJ)
- 5 days ago
Desktop Engineer We are looking for a qualified Desktop Engineer for the 1st shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers in person, by phone,...
App Support Engineer - Mainframe
- Jersey City, NJ (23 miles from Piscataway, NJ)
- 5 days ago
- Jersey City, NJ (23 miles from Piscataway, NJ)
- 5 days ago
FTP/Endevor and testing skills are also required....
Technical Support Specialist - Compliance Management Software
- Princeton, NJ (15 miles from Piscataway, NJ)
- 6 days ago
- Princeton, NJ (15 miles from Piscataway, NJ)
- 6 days ago
At UL, customers are core, and as a result, all responsibilities will center around improving the customer experience. In the role of Technical Support Specialist, you will play a crucial role in...
Mainframe Software Technical Support Engineer
- Princeton, NJ (15 miles from Piscataway, NJ)
- 6 days ago
- Princeton, NJ (15 miles from Piscataway, NJ)
- 6 days ago
System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...
Mainframe Technical Support Engineer
- Princeton, NJ (15 miles from Piscataway, NJ)
- 6 days ago
- Princeton, NJ (15 miles from Piscataway, NJ)
- 6 days ago
Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account,...
Demographic Data for Piscataway, NJ
Moving to Piscataway, NJ? Find some basic demographic data about Piscataway, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Piscataway, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Piscataway, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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