Help Desk Analyst Jobs in Mount Laurel, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Clinical Support Specialist / CSS, LPN, Home Health
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 18 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 18 days ago
Location: Bristol, PA Shift: Full Time Salary: $68000 - $75000 / year Find Your Passion and Purpose as a Clinical Support Specialist Reimagine Your Career in Corporate Healthcare As a...
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 3 hours ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 3 hours ago
Reference #: 25000538DescriptionGrade: T25 The link below will give you information about the University's "T"salary structure. Learn more about the "T" salary structure. Click here to view some...
Epic Certified Willow Inpatient Support Specialist
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 17 hours ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Fleet Systems Support Specialist
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 1 day ago
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 1 day ago
Requisition ID: 107772 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health...
Deployment Lead / IT Support Analyst III (US)
- Mount Laurel, NJ
- 2 days ago
- Mount Laurel, NJ
- 2 days ago
System, Web Browsers and Internet Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores....
Technical/Desktop Support Manager
- Lafayette Hill, PA (19 miles from Mount Laurel, NJ)
- 2 days ago
- Lafayette Hill, PA (19 miles from Mount Laurel, NJ)
- 2 days ago
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Desktop Support...
- Plymouth Meeting, PA (21 miles from Mount Laurel, NJ)
- 2 days ago
- Plymouth Meeting, PA (21 miles from Mount Laurel, NJ)
- 2 days ago
U.S. - Finding purpose at CGI By playing this video you consent to Google/YouTube processing your data and using cookies Learn more. Position Description: The Lab Support Engineer is responsible...
- Burlington, NJ (9 miles from Mount Laurel, NJ)
- 2 days ago
- Burlington, NJ (9 miles from Mount Laurel, NJ)
- 2 days ago
About Nimble Nimble is a robotics and AI company inventing and scaling autonomous logistics with intelligent robots to enable fast, efficient, and sustainable commerce. Were developing generalized...
Help Desk Support Specialist - Hybrid
- Morrisville, PA (17 miles from Mount Laurel, NJ)
- 4 days ago
- Morrisville, PA (17 miles from Mount Laurel, NJ)
- 4 days ago
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
- Bryn Mawr, PA (22 miles from Mount Laurel, NJ)
- 5 days ago
- Bryn Mawr, PA (22 miles from Mount Laurel, NJ)
- 5 days ago
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater...
Program Support Specialist ( Data Specialist) - Remote
- Trenton, NJ (20 miles from Mount Laurel, NJ)
- 5 days ago
- Trenton, NJ (20 miles from Mount Laurel, NJ)
- 5 days ago
22nd Century Technologies, Inc. Program Support Specialist ( Data Specialist) - Remote in Trenton , New Jersey Job Title: Program Support Specialist ( Data Specialist) - Remote Location: Trenton...
Remote WorkNational Support Specialist - Hospital Patient Monitoring
- Hamilton, NJ (20 miles from Mount Laurel, NJ)
- 5 days ago
- Hamilton, NJ (20 miles from Mount Laurel, NJ)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Mercerville , New Jersey As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
Administrative and Technical Support Specialist
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 5 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 5 days ago
Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements...
IT Technology Support Specialist - Willingboro Hospital
- Willingboro, NJ (5 miles from Mount Laurel, NJ)
- 5 days ago
- Willingboro, NJ (5 miles from Mount Laurel, NJ)
- 5 days ago
Independently maintains job knowledge of the latest and emerging technologies, including new hardware, mobile devices, and various operating systems and by participating in educational opportunities...
Demographic Data for Mount Laurel, NJ
Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Mount Laurel, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Mount Laurel, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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