Help Desk Analyst Jobs in Morristown, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Advanced Technical Support Specialist
- Newark, NJ (17 miles from Morristown, NJ)
- 1 day ago
- Newark, NJ (17 miles from Morristown, NJ)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Madison, NJ (4 miles from Morristown, NJ)
- 1 day ago
- Madison, NJ (4 miles from Morristown, NJ)
- 1 day ago
Systems + Working knowledge of MS Office and basic business applications + Good customer support skill **Wage Range** : The rate for this position is between **$30 - $33 per hour.** Factors which may...
- Iselin, NJ (17 miles from Morristown, NJ)
- 2 days ago
- Iselin, NJ (17 miles from Morristown, NJ)
- 2 days ago
The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security...
- Somerset, NJ (19 miles from Morristown, NJ)
- 2 days ago
- Somerset, NJ (19 miles from Morristown, NJ)
- 2 days ago
Role: Field Service/Desktop Support Technician Location: Somerset, NJ Duration: 6+ months This role will be to provide overall hardware/software support to employees and incoming new hires. The...
Please strictly adhere to the following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES Bill Rate- #*** - *** PTN_US_GBAMSREQID_CandidateBeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413...
Treasury Management Client Support Specialist
- Woodbridge, NJ (18 miles from Morristown, NJ)
- 3 days ago
- Woodbridge, NJ (18 miles from Morristown, NJ)
- 3 days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Summer 2025 - PC Support Services Summer Technology Assistant 2025 (SHU student only)
- South Orange, NJ (12 miles from Morristown, NJ)
- 5 days ago
- South Orange, NJ (12 miles from Morristown, NJ)
- 5 days ago
JOB SUMMARY The IT Summer Student Assistant will provide technology support in various IT departments on the South Orange campus at Seton Hall. The position seeks student technicians, computer lab...
- Newark, NJ (17 miles from Morristown, NJ)
- 5 days ago
- Newark, NJ (17 miles from Morristown, NJ)
- 5 days ago
Desktop Engineer We are looking for a qualified Desktop Engineer for the 1st shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers in person, by phone,...
App Support Engineer - Mainframe
- Jersey City, NJ (22 miles from Morristown, NJ)
- 5 days ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 5 days ago
FTP/Endevor and testing skills are also required....
- Clinton, NJ (24 miles from Morristown, NJ)
- 8 days ago
- Clinton, NJ (24 miles from Morristown, NJ)
- 8 days ago
Desktop Support Engineer Location: [Insert Location] Job Type: [Full-time/Part-time/Contract] Reports To: IT Manager / IT Support Lead Job Summary: We are looking for a skilled Desktop Support...
Production Support Engineer -Mainframe
- Jersey City, NJ (22 miles from Morristown, NJ)
- 9 days ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 9 days ago
Programming/support skills using tools: COBOL, JCL, VSAM, DB2, CICS, MQ Series, Endevor, FTP, SAR. Great understanding of IBM Mainframe batch scheduling tools (CA7 or OPC/TWS)....
- Newark, NJ (17 miles from Morristown, NJ)
- 9 days ago
- Newark, NJ (17 miles from Morristown, NJ)
- 9 days ago
The IT Helpdesk Technician position is responsible for the delivery and support of IT services to the end user, including deployment of user computer hardware, software, printing/scanning,...
BSA-AML-Fraud Application Support Analyst III
- Woodbridge, NJ (18 miles from Morristown, NJ)
- 9 days ago
- Woodbridge, NJ (18 miles from Morristown, NJ)
- 9 days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Temporary IT Support Technician (2 Month Contract)
- Raritan, NJ (16 miles from Morristown, NJ)
- 9 days ago
- Raritan, NJ (16 miles from Morristown, NJ)
- 9 days ago
Legend Biotech is seeking a Temporary IT Support Technician (2 Month Contract) as part of the IT team based in Raritan, NJ. Role Overview We are seeking a detail-oriented and tech-savvy IT Support...
Computer/tech tutoring an elderly in Edison, New Jersey
- Edison, NJ (18 miles from Morristown, NJ)
- 11 days ago
- Edison, NJ (18 miles from Morristown, NJ)
- 11 days ago
Computer/tech tutoring an elderly in Edison, New Jersey (Edison, NJ) compensation: $15 per hour We are seeking a patient and supportive individual to provide computer tutoring for an elderly...
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Morristown, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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