Help Desk Analyst Jobs in Hoboken, NJ

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 259 Jobs

IT Support Manager

  • New York, NY (1 mile from Hoboken, NJ)
  • 3 hours ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 3 hours ago

We're Underdog.**** The fastest-growing sports gaming company - ever. We build innovative games, products, and experiences for American sports fans. We're here to shake up the fastest growing...

Remote Work

Advanced Technical Support Specialist

  • New York, NY (1 mile from Hoboken, NJ)
  • 1 day ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 1 day ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Computer Support Specialists

  • New York, NY (1 mile from Hoboken, NJ)
  • 1 day ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 1 day ago

17171Old Westbury, NY 11568Computer Support SpecialistsDOEContractOPEN Subject=IIT Career Site/Resume for JobID=17171 (Computer Support Specialists) in Old Westbury NY 11568 (ALL) Estimated...

Level 1 Desktop Support

  • Madison, NJ (20 miles from Hoboken, NJ)
  • 1 day ago
  • Madison, NJ (20 miles from Hoboken, NJ)
  • 1 day ago

Systems + Working knowledge of MS Office and basic business applications + Good customer support skill **Wage Range** : The rate for this position is between **$30 - $33 per hour.** Factors which may...

Desktop Support Engineer

  • Great Neck, NY (16 miles from Hoboken, NJ)
  • 1 day ago
  • Great Neck, NY (16 miles from Hoboken, NJ)
  • 1 day ago

About FlexTrade: FlexTrade Systems is a global leader in building a high-performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange,...

Service Desk-Technician

  • New York, NY (1 mile from Hoboken, NJ)
  • 1 day ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 1 day ago

Fitch Group is currently seeking a Service Desk-Technician based out of our New York office. As a leading, global financial information services provider, Fitch Group delivers vital credit and...

Technical Support Engineer

  • New York, NY (1 mile from Hoboken, NJ)
  • 1 day ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 1 day ago

About the team: As part of the Solutions and Services Department, you will be joining the Global Customer Delivery Team, composed of eight Technical Support Engineers. As part of the US based...

Retail Computer Technician

  • Flushing, NY (10 miles from Hoboken, NJ)
  • 1 day ago
  • Flushing, NY (10 miles from Hoboken, NJ)
  • 1 day ago

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...

Client Helpdesk Specialist

  • Middletown, NJ (24 miles from Hoboken, NJ)
  • 1 day ago
  • Middletown, NJ (24 miles from Hoboken, NJ)
  • 1 day ago

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a...

Remote Mac Help Desk Support with a Minimum of 3 Years Exp

  • New York, NY (1 mile from Hoboken, NJ)
  • 2 days ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 2 days ago

Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...

Remote Work

Desktop Support- 5 Days Onsite

  • New York, NY (1 mile from Hoboken, NJ)
  • 2 days ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 2 days ago

Desktop Support- 5 Days Onsite Desktop Support - Onsite Role- 5 Days Onsite Location - NYC, NY Long Term The Support Analyst will provide support to End Users on a variety of computing issues. Job...

Senior Help Desk Technician

  • Iselin, NJ (19 miles from Hoboken, NJ)
  • 2 days ago
  • Iselin, NJ (19 miles from Hoboken, NJ)
  • 2 days ago

The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security...

Staff CICS Support Engineer

  • New York, NY (1 mile from Hoboken, NJ)
  • 2 days ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 2 days ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Desktop Support

  • New York, NY (1 mile from Hoboken, NJ)
  • 2 days ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 2 days ago

Requirements: Site Support Patch & Vulnerability Remediation Obsolescence (Governance & Remediation) EUT Cart maintenance EUT Inventory management EUT Rack maintenance Service Now - CMDB SNOW...

IT Support Technician - Nassau County

  • Garden City, NY (20 miles from Hoboken, NJ)
  • 2 days ago
  • Garden City, NY (20 miles from Hoboken, NJ)
  • 2 days ago

Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired. This position is NOT remote....

Demographic Data for Hoboken, NJ

Moving to Hoboken, NJ? Find some basic demographic data about Hoboken, NJ below.

Local
National
60,456
1,545
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Udemy
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Hoboken, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Hoboken, NJ offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Hoboken, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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