Help Desk Analyst Jobs in Edison, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Auditorium Support Engineer (TriCaster Experience Required)
- East Hanover, NJ (20 miles from Edison, NJ)
- 7 hours ago
- East Hanover, NJ (20 miles from Edison, NJ)
- 7 hours ago
WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow....
- Jersey City, NJ (22 miles from Edison, NJ)
- 12 hours ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 12 hours ago
Forbes is seeking an IT Support Analyst for a temporary assignment. This role will involve a variety of tasks centered around managing user accounts as well as managing computers through...
- Jersey City, NJ (22 miles from Edison, NJ)
- 16 hours ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 16 hours ago
Job Req ID: 25247 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,...
NB1503 - IT Help Desk Associate
- Woodbridge, NJ (6 miles from Edison, NJ)
- 1 day ago
- Woodbridge, NJ (6 miles from Edison, NJ)
- 1 day ago
Responsibilities Includes: Successfully troubleshoot issues for technical assistance, both independently and in collaboration with Senior Help Desk Analyst, using all available technical resources Record...
- Princeton, NJ (17 miles from Edison, NJ)
- 1 day ago
- Princeton, NJ (17 miles from Edison, NJ)
- 1 day ago
Operating Systems and Device Management: Provide support for all versions of Windows operating systems and Mac OS. Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels....
- East Orange, NJ (20 miles from Edison, NJ)
- 1 day ago
- East Orange, NJ (20 miles from Edison, NJ)
- 1 day ago
Knowledge of the operating systems of Windows 7, Windows 10, Apple iPhone, Apple iPad. Some knowledge of Windows Server with a focus on Windows Active Directory, DHCP, DNS....
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 day ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 1 day ago
Basic Qualifications High school or equivalent diploma 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network...
- Florham Park, NJ (17 miles from Edison, NJ)
- 1 day ago
- Florham Park, NJ (17 miles from Edison, NJ)
- 1 day ago
System Experience with File Site Working knowledge of Citrix Excellent problem-solving, analytical, and evaluative skills Flexibility to work during off-hours as needed to address end-user requests...
- New Brunswick, NJ (3 miles from Edison, NJ)
- 2 days ago
- New Brunswick, NJ (3 miles from Edison, NJ)
- 2 days ago
U.S. - Finding purpose at CGI By playing this video you consent to Google/YouTube processing your data and using cookies Learn more. Position Description: The Lab Support Engineer is responsible...
- New York City, NY (24 miles from Edison, NJ)
- 3 days ago
- New York City, NY (24 miles from Edison, NJ)
- 3 days ago
About Pinecone: Pinecone is on a mission to build the search and database technology to power AI applications for the next decade and beyond. Our fully managed vector database makes it easy to add...
Implementation Support Specialist - Seeking Recent Grads w/ IT Chops!
- New York, NY (24 miles from Edison, NJ)
- 4 days ago
- New York, NY (24 miles from Edison, NJ)
- 4 days ago
Widger Talent is sourcing talented candidates for a contracting position with AXON ( ) the safety technology world leader. Make an impact on the public safety of New York City, join a growing team...
- Parsippany, NJ (23 miles from Edison, NJ)
- 4 days ago
- Parsippany, NJ (23 miles from Edison, NJ)
- 4 days ago
H2M architects + engineers, a multidiscipline architectural, engineering, and environmental consulting firm has an opening for an IT Support Technician. This person will be responsible for...
Senior Wireless Support Specialist - Technician 2
- Brooklyn, NY (24 miles from Edison, NJ)
- 5 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 5 days ago
Client Name: City of New York Start Date: April 1, 2025 End Date: September 30, 2025 Contract Length (in weeks): 26 SCOPE OF SERVICES: Tasks: Provide support on daily ServiceNow incidents/requests...
Senior Wireless Support Specialist 3 - Technician II
- Brooklyn, NY (24 miles from Edison, NJ)
- 5 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 5 days ago
Client Name: City of New York Start Date: April 1, 2025 End Date: September 30, 2025 Contract Length (in weeks): 26 The Wireless Support Specialist will provide technical assistance to agencies,...
- Princeton, NJ (17 miles from Edison, NJ)
- 5 days ago
- Princeton, NJ (17 miles from Edison, NJ)
- 5 days ago
Operating Systems and Device Management: Provide support for all versions of Windows operating systems and Mac OS. Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels....
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Edison, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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