Help Desk Analyst Jobs in East Hanover, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- New York, NY (20 miles from East Hanover, NJ)
- 3 hours ago
- New York, NY (20 miles from East Hanover, NJ)
- 3 hours ago
We're Underdog.**** The fastest-growing sports gaming company - ever. We build innovative games, products, and experiences for American sports fans. We're here to shake up the fastest growing...
Remote WorkAdvanced Technical Support Specialist
- New York, NY (20 miles from East Hanover, NJ)
- 1 day ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- New York, NY (20 miles from East Hanover, NJ)
- 1 day ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 day ago
17171Old Westbury, NY 11568Computer Support SpecialistsDOEContractOPEN Subject=IIT Career Site/Resume for JobID=17171 (Computer Support Specialists) in Old Westbury NY 11568 (ALL) Estimated...
- Madison, NJ (5 miles from East Hanover, NJ)
- 1 day ago
- Madison, NJ (5 miles from East Hanover, NJ)
- 1 day ago
Systems + Working knowledge of MS Office and basic business applications + Good customer support skill **Wage Range** : The rate for this position is between **$30 - $33 per hour.** Factors which may...
- New York, NY (20 miles from East Hanover, NJ)
- 1 day ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 day ago
Fitch Group is currently seeking a Service Desk-Technician based out of our New York office. As a leading, global financial information services provider, Fitch Group delivers vital credit and...
- New York, NY (20 miles from East Hanover, NJ)
- 1 day ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 day ago
About the team: As part of the Solutions and Services Department, you will be joining the Global Customer Delivery Team, composed of eight Technical Support Engineers. As part of the US based...
Remote Mac Help Desk Support with a Minimum of 3 Years Exp
- New York, NY (20 miles from East Hanover, NJ)
- 2 days ago
- New York, NY (20 miles from East Hanover, NJ)
- 2 days ago
Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...
Remote WorkDesktop Support- 5 Days Onsite
- New York, NY (20 miles from East Hanover, NJ)
- 2 days ago
- New York, NY (20 miles from East Hanover, NJ)
- 2 days ago
Desktop Support- 5 Days Onsite Desktop Support - Onsite Role- 5 Days Onsite Location - NYC, NY Long Term The Support Analyst will provide support to End Users on a variety of computing issues. Job...
- Iselin, NJ (17 miles from East Hanover, NJ)
- 2 days ago
- Iselin, NJ (17 miles from East Hanover, NJ)
- 2 days ago
The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security...
- New York, NY (20 miles from East Hanover, NJ)
- 2 days ago
- New York, NY (20 miles from East Hanover, NJ)
- 2 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
- New York, NY (20 miles from East Hanover, NJ)
- 2 days ago
- New York, NY (20 miles from East Hanover, NJ)
- 2 days ago
Requirements: Site Support Patch & Vulnerability Remediation Obsolescence (Governance & Remediation) EUT Cart maintenance EUT Inventory management EUT Rack maintenance Service Now - CMDB SNOW...
- Somerset, NJ (23 miles from East Hanover, NJ)
- 2 days ago
- Somerset, NJ (23 miles from East Hanover, NJ)
- 2 days ago
Role: Field Service/Desktop Support Technician Location: Somerset, NJ Duration: 6+ months This role will be to provide overall hardware/software support to employees and incoming new hires. The...
Production Print Support Specialist - Hotline
- Montvale, NJ (23 miles from East Hanover, NJ)
- 2 days ago
- Montvale, NJ (23 miles from East Hanover, NJ)
- 2 days ago
Proficient in various operating systems (Windows, Linux, etc.) Fiery. Excellent problem solving and analytical skills, with the ability to diagnose and resolve complex technical issues....
Production Support Engineer - Rates Front Office Technology (VP)
- New York, NY (20 miles from East Hanover, NJ)
- 3 days ago
- New York, NY (20 miles from East Hanover, NJ)
- 3 days ago
Are you someone who enjoys solving problems and loves taking on new challenges? Are you an ardent learner who is always looking to improve? Want to learn more about financial products? Great news,...
- Morristown, NJ (7 miles from East Hanover, NJ)
- 3 days ago
- Morristown, NJ (7 miles from East Hanover, NJ)
- 3 days ago
Please strictly adhere to the following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES Bill Rate- #*** - *** PTN_US_GBAMSREQID_CandidateBeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413...
Demographic Data for East Hanover, NJ
Moving to East Hanover, NJ? Find some basic demographic data about East Hanover, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in East Hanover, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in East Hanover, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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