Help Desk Analyst Jobs in Raymond, NH

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 30 Jobs

Senior IT Support Technician

Manchester, NH (13 miles from Raymond, NH)
4 days ago

Manchester, NH (13 miles from Raymond, NH)
4 days ago

Job Description: We are seeking a Senior IT Support Technician to support and maintain Agency technology equipment and provide escalated level of support for computers, IT services, and related...

Help Desk Support Specialist - Hybrid

Salisbury, MA (20 miles from Raymond, NH)
4 days ago

Salisbury, MA (20 miles from Raymond, NH)
4 days ago

A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....

IT Support Services Assistant

Portsmouth, NH (20 miles from Raymond, NH)
4 days ago

Portsmouth, NH (20 miles from Raymond, NH)
4 days ago

Wentworth Senior Living is Hiring an IT Support Services Assistant! Rate: $25-30/hr Schedule: 15-20 hours/week Location: Portsmouth, NH - WSL is located steps from Portsmouth's Market Square and...

Technical Support Engineer (Full Time)

Concord, NH (22 miles from Raymond, NH)
6 days ago

Concord, NH (22 miles from Raymond, NH)
6 days ago

Responsibilities: Provide Level 1 and Level 2 support for IT systems. Troubleshoot hardware, software, and network issues. Escalate critical incidents to engineering teams. Document issues and...

Systems Support Engineer II

Concord, NH (22 miles from Raymond, NH)
6 days ago

Concord, NH (22 miles from Raymond, NH)
6 days ago

Red River Systems Support Engineer II in Concord , New Hampshire Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...

M365 Platform Solutions and Support Engineer

New Boston, NH (24 miles from Raymond, NH)
6 days ago

New Boston, NH (24 miles from Raymond, NH)
6 days ago

M365 Platform Solutions and Support Engineer University System of New Hampshire, United States about 7 hours ago Location: New Boston, NEW HAMPSHIRE Job Type: FullTime USNH Employees should within...

Senior Technical Support Specialist

Londonderry, NH (14 miles from Raymond, NH)
8 days ago

Londonderry, NH (14 miles from Raymond, NH)
8 days ago

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core...

Technical Support Specialist

Concord, NH (22 miles from Raymond, NH)
8 days ago

Concord, NH (22 miles from Raymond, NH)
8 days ago

Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...

Remote Work

Junior IT Administrator (Desktop Support & Infrastructure)

Manchester, NH (13 miles from Raymond, NH)
10 days ago

Manchester, NH (13 miles from Raymond, NH)
10 days ago

Troubleshoot and resolve issues with operating systems, applications, printers, and peripheral devices. Perform installations, configurations, and updates for desktop hardware and software....

Customer Support Specialist

Concord, NH (22 miles from Raymond, NH)
11 days ago

Concord, NH (22 miles from Raymond, NH)
11 days ago

Wilson Language Training Customer Support Specialist in Concord , New Hampshire Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are...

Operations Support Engineer

Concord, NH (22 miles from Raymond, NH)
11 days ago

Concord, NH (22 miles from Raymond, NH)
11 days ago

Eliassen Group Operations Support Engineer in Concord , New Hampshire Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...

Remote Work

Helpdesk Specialist (Lawrence, MA)

Lawrence, MA (22 miles from Raymond, NH)
15 days ago

Lawrence, MA (22 miles from Raymond, NH)
15 days ago

Strong knowledge of Windows operating systems, Microsoft Office Suite, and common IT applications. 5. Excellent troubleshooting and problem-solving skills. 6....

Computer Support Specialist

Eliot, ME (22 miles from Raymond, NH)
16 days ago

Eliot, ME (22 miles from Raymond, NH)
16 days ago

Computer Support Specialist MSAD #35 (Eliot and South Berwick) Marshwood Middle School - Eliot, Maine Job Details Job ID:4993256 Application Deadline:Posted until filled Posted:Feb 19, 2025...

Field Service Support Engineer II

North Hampton, NH (18 miles from Raymond, NH)
16 days ago

North Hampton, NH (18 miles from Raymond, NH)
16 days ago

IGT Field Service Support Engineer II in NH Statewide , New Hampshire Field Service Support Engineer II Location: Las Vegas, NV, US, 89119Reno, NV, US, 89521OK Statewide, OK, USAR Statewide, AR,...

Customer Support Engineer- based in Texas, Colorado or Utah

Concord, NH (22 miles from Raymond, NH)
20 days ago

Concord, NH (22 miles from Raymond, NH)
20 days ago

Customer Support Engineer- based in Texas, Colorado or Utah Date: Feb 12, 2025 Location: Concord, MA, US Job Function: Technical Business Unit: Plasma Technology Oxford Instruments is searching...

View all 30 jobs

Demographic Data for Raymond, NH

Moving to Raymond, NH? Find some basic demographic data about Raymond, NH below.

Median Age

Average Household Income

Home Value vs Household Income in Raymond, NH

Local

National

Total Population

10,684

Number of Businesses

207

City Size

Medium/Sm

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

Help Desk - Manager

To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Technician

Salary for Help Desk Analyst Jobs in Raymond, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Raymond, NH offer the following education background

Bachelor's Degree

43.7%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Raymond, NH

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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