Help Desk Analyst Jobs in New Hampshire
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Job Description: We are seeking a Senior IT Support Technician to support and maintain Agency technology equipment and provide escalated level of support for computers, IT services, and related...
Wentworth Senior Living is Hiring an IT Support Services Assistant! Rate: $25-30/hr Schedule: 15-20 hours/week Location: Portsmouth, NH - WSL is located steps from Portsmouth's Market Square and...
Responsibilities: Provide Level 1 and Level 2 support for IT systems. Troubleshoot hardware, software, and network issues. Escalate critical incidents to engineering teams. Document issues and...
Red River Systems Support Engineer II in Concord , New Hampshire Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
M365 Platform Solutions and Support Engineer University System of New Hampshire, United States about 7 hours ago Location: New Boston, NEW HAMPSHIRE Job Type: FullTime USNH Employees should within...
Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core...
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote WorkJunior IT Administrator (Desktop Support & Infrastructure)
- Manchester, NH
- 10 days ago
- Manchester, NH
- 10 days ago
Troubleshoot and resolve issues with operating systems, applications, printers, and peripheral devices. Perform installations, configurations, and updates for desktop hardware and software....
Wilson Language Training Customer Support Specialist in Concord , New Hampshire Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are...
Eliassen Group Operations Support Engineer in Concord , New Hampshire Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote WorkIGT Field Service Support Engineer II in NH Statewide , New Hampshire Field Service Support Engineer II Location: Las Vegas, NV, US, 89119Reno, NV, US, 89521OK Statewide, OK, USAR Statewide, AR,...
Skills: Basic understanding of computer hardware, Windows, Mac operating systems, networking, and peripheral devices. Good communication skills with a customer-focused mindset....
Customer Support Engineer- based in Texas, Colorado or Utah
- Concord, NH
- 20 days ago
- Concord, NH
- 20 days ago
Customer Support Engineer- based in Texas, Colorado or Utah Date: Feb 12, 2025 Location: Concord, MA, US Job Function: Technical Business Unit: Plasma Technology Oxford Instruments is searching...
Customer Support Engineer - Boston, MA or New England area
- Concord, NH
- 20 days ago
- Concord, NH
- 20 days ago
Customer Support Engineer - Boston, MA or New England area Date: Feb 11, 2025 Location: Concord, MA, US Job Function: Technical Business Unit: Andor Technology About Oxford Instruments: Our...
Join a team of professionals where you will be responsible for providing first tier technical and user level management and support of the companys desktop and laptop computers, software, and...
Demographic Data for New Hampshire
Moving to New Hampshire? Find some basic demographic data about New Hampshire below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in New Hampshire
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Hampshire offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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