Help Desk Analyst Jobs in New Ipswich, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Littleton, MA (24 miles from New Ipswich, NH)
- 4 days ago
- Littleton, MA (24 miles from New Ipswich, NH)
- 4 days ago
Job Posting Start Date 03-06-2025 Job Posting End Date 04-14-2025 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative...
M365 Platform Solutions and Support Engineer
- New Boston, NH (18 miles from New Ipswich, NH)
- 6 days ago
- New Boston, NH (18 miles from New Ipswich, NH)
- 6 days ago
M365 Platform Solutions and Support Engineer University System of New Hampshire, United States about 7 hours ago Location: New Boston, NEW HAMPSHIRE Job Type: FullTime USNH Employees should within...
Level 3 Technical Support Engineer (hybrid)
- Westford, MA (24 miles from New Ipswich, NH)
- 15 days ago
- Westford, MA (24 miles from New Ipswich, NH)
- 15 days ago
Proficiency with Microsoft Windows and Linux operating systems. CCNA or Network+ certification....
Desktop Technician II - Part-Time
- Nashua, NH (20 miles from New Ipswich, NH)
- 21 days ago
- Nashua, NH (20 miles from New Ipswich, NH)
- 21 days ago
Overview Technical support professional who responds to escalated tickets as required via additional skills, knowledge, tools or authority. May resolve incidents remotely or at user's location via...
Senior Technical Support Engineer - Networking
- Merrimack, NH (19 miles from New Ipswich, NH)
- 23 days ago
- Merrimack, NH (19 miles from New Ipswich, NH)
- 23 days ago
Detailed Description Experience on SONiC network operating system and FRR stack is required Experience in designing, configuring, troubleshooting, optimizing network hardware, topologies and deployments...
- Merrimack, NH (19 miles from New Ipswich, NH)
- 30+ days ago
- Merrimack, NH (19 miles from New Ipswich, NH)
- 30+ days ago
Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and...
Senior HPC Technical Support Engineer - Ethernet
- Westford, MA (24 miles from New Ipswich, NH)
- 30+ days ago
- Westford, MA (24 miles from New Ipswich, NH)
- 30+ days ago
Systems (multi-distro), with the focus on NVIDIA Ethernet Switching technologies and our AI End-to-End Solutions....
Systems Support Specialist - Mount Wachusett Community College
- Gardner, MA (12 miles from New Ipswich, NH)
- 45+ days ago
- Gardner, MA (12 miles from New Ipswich, NH)
- 45+ days ago
Job Description: General Statement of Duties: Information Technology Services is currently seeking a Systems Support Specialist. The primary duties of this position include maintenance,...
Demographic Data for New Ipswich, NH
Moving to New Ipswich, NH? Find some basic demographic data about New Ipswich, NH below.
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Salary for Help Desk Analyst Jobs in New Ipswich, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Ipswich, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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