Help Desk Analyst Jobs in Manchester, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IS Desktop Support Intern - Per Diem
- Nashua, NH (17 miles from Manchester, NH)
- 6 days ago
- Nashua, NH (17 miles from Manchester, NH)
- 6 days ago
Overview This is an internship position with the Information Technology User Support team Responsibilities Curious and wants to learn from this experience Flexible and able to navigate change...
Senior Software Support Engineer
- Concord, NH (17 miles from Manchester, NH)
- 8 days ago
- Concord, NH (17 miles from Manchester, NH)
- 8 days ago
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkThe Customer Service / Help Desk Analyst provides first-line technical support for end users, assisting them with troubleshooting hardware, software, network, and other IT-related issues....
- Derry, NH (11 miles from Manchester, NH)
- 17 days ago
- Derry, NH (11 miles from Manchester, NH)
- 17 days ago
Openings as of 4/1/2025 Computer Technician JobID: 1883 Position Type: Technology/Computer Technician Date Posted: 3/28/2025 Location: District-wide Date Available: ASAP Closing Date: ASAP Job...
Contingent Workforce Support Specialist
- Concord, NH (17 miles from Manchester, NH)
- 19 days ago
- Concord, NH (17 miles from Manchester, NH)
- 19 days ago
CAI Contingent Workforce Support Specialist in Concord , New Hampshire Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated...
- Concord, NH (17 miles from Manchester, NH)
- 26 days ago
- Concord, NH (17 miles from Manchester, NH)
- 26 days ago
EDB Senior Support Engineer II in Concord , New Hampshire A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote Work- Concord, NH (17 miles from Manchester, NH)
- 27 days ago
- Concord, NH (17 miles from Manchester, NH)
- 27 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Senior Technical Support Engineer
- Concord, NH (17 miles from Manchester, NH)
- 27 days ago
- Concord, NH (17 miles from Manchester, NH)
- 27 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Service Desk Technician - Bilingual Spanish/English (TIER 1)
- Concord, NH (17 miles from Manchester, NH)
- 27 days ago
- Concord, NH (17 miles from Manchester, NH)
- 27 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Lowell, MA (24 miles from Manchester, NH)
- 27 days ago
- Lowell, MA (24 miles from Manchester, NH)
- 27 days ago
Introduction Join a tight-knit, fast-growing team on the leading edge of cloud infrastructure technology. As a Support Engineer, you'll help us build a scalable, customer-first support process,...
- Nashua, NH (17 miles from Manchester, NH)
- 30+ days ago
- Nashua, NH (17 miles from Manchester, NH)
- 30+ days ago
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless...
Senior Technical Support Specialist
- Londonderry, NH (8 miles from Manchester, NH)
- 45+ days ago
- Londonderry, NH (8 miles from Manchester, NH)
- 45+ days ago
Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core...
Customer Support Engineer- based in Texas, Colorado or Utah
- Concord, NH (17 miles from Manchester, NH)
- 45+ days ago
- Concord, NH (17 miles from Manchester, NH)
- 45+ days ago
Customer Support Engineer- based in Texas, Colorado or Utah Date: Feb 12, 2025 Location: Concord, MA, US Job Function: Technical Business Unit: Plasma Technology Oxford Instruments is searching...
- Merrimack, NH (9 miles from Manchester, NH)
- 60+ days ago
- Merrimack, NH (9 miles from Manchester, NH)
- 60+ days ago
Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and...
- Derry, NH (11 miles from Manchester, NH)
- 90+ days ago
- Derry, NH (11 miles from Manchester, NH)
- 90+ days ago
Position Type: Technology/ Computer Technician Date Posted: 1/3/2025 Location: District-wide Date Available: 01/20/2025 Closing Date: ASAP Job Title: Computer Technician General...
Demographic Data for Manchester, NH
Moving to Manchester, NH? Find some basic demographic data about Manchester, NH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Manchester, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Manchester, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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