Help Desk Analyst Jobs in Durham, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Support Specialist - Hybrid
- Salisbury, MA (19 miles from Durham, NH)
- 4 days ago
- Salisbury, MA (19 miles from Durham, NH)
- 4 days ago
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
- Portsmouth, NH (7 miles from Durham, NH)
- 4 days ago
- Portsmouth, NH (7 miles from Durham, NH)
- 4 days ago
Wentworth Senior Living is Hiring an IT Support Services Assistant! Rate: $25-30/hr Schedule: 15-20 hours/week Location: Portsmouth, NH - WSL is located steps from Portsmouth's Market Square and...
- Eliot, ME (7 miles from Durham, NH)
- 16 days ago
- Eliot, ME (7 miles from Durham, NH)
- 16 days ago
Computer Support Specialist MSAD #35 (Eliot and South Berwick) Marshwood Middle School - Eliot, Maine Job Details Job ID:4993256 Application Deadline:Posted until filled Posted:Feb 19, 2025...
Field Service Support Engineer II
- North Hampton, NH (10 miles from Durham, NH)
- 16 days ago
- North Hampton, NH (10 miles from Durham, NH)
- 16 days ago
IGT Field Service Support Engineer II in NH Statewide , New Hampshire Field Service Support Engineer II Location: Las Vegas, NV, US, 89119Reno, NV, US, 89521OK Statewide, OK, USAR Statewide, AR,...
Desktop Support Analyst I (CORP) - 1st Shift
- Barrington, NH (8 miles from Durham, NH)
- 21 days ago
- Barrington, NH (8 miles from Durham, NH)
- 21 days ago
Join a team of professionals where you will be responsible for providing first tier technical and user level management and support of the companys desktop and laptop computers, software, and...
M365 Platform Solutions and Support Engineer University of New Hampshire Durham, NH Apply Now Type: Full-Time Salary: Salary Grade: Exempt Staff 23 Posted: 02/13/2025 Category: Network/System...
Product Support Engineer - Logistic Support Analysis (LSA)
- Rye, NH (11 miles from Durham, NH)
- 27 days ago
- Rye, NH (11 miles from Durham, NH)
- 27 days ago
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...
Computer User Support Specialist
- Kittery, ME (9 miles from Durham, NH)
- 30+ days ago
- Kittery, ME (9 miles from Durham, NH)
- 30+ days ago
This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. - Requires CSWF IAT II certification per DoD 8570 Directive....
Program Coordinator/Classroom Support Specialist (Part-Time)
- Haverhill, MA (23 miles from Durham, NH)
- 45+ days ago
- Haverhill, MA (23 miles from Durham, NH)
- 45+ days ago
PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW\: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=184710 About Northern...
Computer User Support Specialist - Mid
- Kittery, ME (9 miles from Durham, NH)
- 60+ days ago
- Kittery, ME (9 miles from Durham, NH)
- 60+ days ago
PC skills with emphasis on Windows operating systems and Microsoft Office software, including PC troubleshooting skills (both hardware and software)....
- Derry, NH (23 miles from Durham, NH)
- 60+ days ago
- Derry, NH (23 miles from Durham, NH)
- 60+ days ago
Position Type: Technology/ Computer Technician Date Posted: 1/3/2025 Location: District-wide Date Available: 01/20/2025 Closing Date: ASAP Job Title: Computer Technician General...
IT-Technical Support Specialist
- Raymond, NH (15 miles from Durham, NH)
- 90+ days ago
- Raymond, NH (15 miles from Durham, NH)
- 90+ days ago
Position Type: Technology Date Posted: 10/17/2024 Location: SAU#33 Technical Support Specialist This is a year round, full benefit position which offers medical, dental, FSA, LTD, NH...
Demographic Data for Durham, NH
Moving to Durham, NH? Find some basic demographic data about Durham, NH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Durham, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Durham, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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