Help Desk Analyst Jobs in Henderson, NV
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Associate Service Desk Agent - (Corporate) Las Vegas
- Las Vegas, NV (15 miles from Henderson, NV)
- 18 hours ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 18 hours ago
We are hiring for an Associate Service Desk Agent to join our team. The Associate Service Desk Agent is directly responsible for helping employees to solve technology-related issues. This position...
Responsible for supporting hardware and software on IT computer related devices for Wells Enterprises employees. Under general supervision, perform analysis and assists in a variety of service...
- Las Vegas, NV (15 miles from Henderson, NV)
- 1 day ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 1 day ago
Company Overview Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere. For over 30...
Systems Support Engineer I NEW
- Las Vegas, NV (15 miles from Henderson, NV)
- 1 day ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 1 day ago
Systems Support Engineer I Red River Technology LLC View Employer's ProfileFOLLOW EMPLOYER Yesterday Public Trust Unspecified Unspecified IT - Software Las Vegas, NV (ON-SITE/OFFICE) At Red River...
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Senior Computer Technician - Limited Term
- Las Vegas, NV (15 miles from Henderson, NV)
- 3 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 3 days ago
Limited Term Position UP TO 2 YEARS EMPLOYER-PAID PENSION PLAN ( NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE. As an academic medical center with a rich history of providing life-saving...
Description Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including...
The City of Henderson announces an examination to create an eligibility list and to fill multiple vacancies for the classification of Senior Systems Support Analyst in the Department of...
Informational Technology (IT) Support - Tier II Full-Time/ Non-Exempt – $24 - $26 hourly depending on experience COMMUNITY PROFILE Sun City Anthem (SCA) is a Del Webb developed community located...
- Las Vegas, NV (15 miles from Henderson, NV)
- 9 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 9 days ago
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together...
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
Issues may involve support for desktops/laptops, operating systems, servers, applications and remote access systems. Responsible for resetting user passwords and voicemail accounts....
- Las Vegas, NV (15 miles from Henderson, NV)
- 15 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 15 days ago
IT Support Engineer Full Time Regular Professional Las Vegas, NV, US 10 days ago Requisition ID: 2331 What We Do CarParts.com is the go-to eCommerce platform for auto care and maintenance. We...
- Las Vegas, NV (15 miles from Henderson, NV)
- 19 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 19 days ago
In this role, you will be responsible for providing first and second level support for hardware, software, and operating systems for PC and Apple-based computing products across Axos Bank, Clearing...
- Las Vegas, NV (15 miles from Henderson, NV)
- 19 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 19 days ago
IT Support relating to technical issues involving Microsofts core business applications and operating systems....
Junior IT Help Desk Analyst / Service Desk Analyst - Las Vegas NV - ONSITE
- Las Vegas, NV (15 miles from Henderson, NV)
- 21 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 21 days ago
Job Title: Junior Help Desk Analyst Location : Las Vegas, NV (Onsite) Employment Type : Long-Term Contract Job Description: We are looking for a Junior Help Desk Analyst to join our team on a long-term...
- North Las Vegas, NV (17 miles from Henderson, NV)
- 23 days ago
- North Las Vegas, NV (17 miles from Henderson, NV)
- 23 days ago
system devices in diagnosing issues * Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. * Provide resolution of...
Demographic Data for Henderson, NV
Moving to Henderson, NV? Find some basic demographic data about Henderson, NV below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Henderson, NV
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Henderson, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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