Help Desk Analyst Jobs in Medina, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Associate End User Support Specialist (Hybrid)
- Anoka, MN (15 miles from Medina, MN)
- 8 hours ago
- Anoka, MN (15 miles from Medina, MN)
- 8 hours ago
Hiring range: $50,897 to $59,800 ($24.47 to $28.75 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to...
- Plymouth, MN (8 miles from Medina, MN)
- 14 hours ago
- Plymouth, MN (8 miles from Medina, MN)
- 14 hours ago
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
- Plymouth, MN (8 miles from Medina, MN)
- 18 hours ago
- Plymouth, MN (8 miles from Medina, MN)
- 18 hours ago
Founded in 1969, Metro Sales Inc. built its name selling office supplies and equipment within the Twin Cities market. We have grown to become one of the largest office technology and solutions...
- Bloomington, MN (22 miles from Medina, MN)
- 1 day ago
- Bloomington, MN (22 miles from Medina, MN)
- 1 day ago
Provides primary help desk support for PCs, peripherals, and software via phone, email, or in-person. Escalates work orders for other issues to the proper Information Services team member....
Consumer Technical Support Representative
- Eden Prairie, MN (14 miles from Medina, MN)
- 1 day ago
- Eden Prairie, MN (14 miles from Medina, MN)
- 1 day ago
., years of work experience related to the job) Experience with Windows, iOS, and Android operating systems and hardware knowledge and experience required....
Applications Support Specialist - Remote
- Brooklyn Park, MN (9 miles from Medina, MN)
- 1 day ago
- Brooklyn Park, MN (9 miles from Medina, MN)
- 1 day ago
Comprehensive Pharmacy Services Applications Support Specialist - Remote in Brooklyn Park , Minnesota Applications Support Specialist CPS Solutions, LLC Home-based/remote As a full time,...
Remote WorkSr. Technical Support Engineer (Utility Focus/Electrical/Sytem Engineers Preferr
- Medina, MN
- 1 day ago
- Medina, MN
- 1 day ago
Open Systems International Inc. Sr. Technical Support Engineer (Utility Focus/Electrical/Sytem Engineers Preferr in Medina , Minnesota The driving force behind our success has always been the...
- Minneapolis, MN (16 miles from Medina, MN)
- 1 day ago
- Minneapolis, MN (16 miles from Medina, MN)
- 1 day ago
Basic Qualifications High school or equivalent diploma 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network...
Senior IT Support Analyst Building Supply
- Minneapolis, MN (16 miles from Medina, MN)
- 4 days ago
- Minneapolis, MN (16 miles from Medina, MN)
- 4 days ago
As a Senior IT Support Analyst at Epicor, you will be responsible for monitoring, maintaining, and supporting complex server environments. You will work with IT monitoring and alerting software to...
Computer Hardware Technician (entry level)
- Maple Plain, MN (7 miles from Medina, MN)
- 5 days ago
- Maple Plain, MN (7 miles from Medina, MN)
- 5 days ago
Serverworlds is currently seeking a full-time computer hardware technician to join their team. Ideal candidates should have a strong work ethic, experience in computer hardware or related fields...
National Support Specialist - Hospital Patient Monitoring
- Plymouth, MN (8 miles from Medina, MN)
- 5 days ago
- Plymouth, MN (8 miles from Medina, MN)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Plymouth , Minnesota As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
- Minneapolis, MN (16 miles from Medina, MN)
- 6 days ago
- Minneapolis, MN (16 miles from Medina, MN)
- 6 days ago
Our Senior Desktop Specialist needs to work well under pressure, delivering and executing on solutions to ensure a flawless IT service delivery for the internal Mimecast teams. This role will...
Data Center Support Engineer - Liberty Lake, WA, Minneapolis, MN
- Minneapolis, MN (16 miles from Medina, MN)
- 6 days ago
- Minneapolis, MN (16 miles from Medina, MN)
- 6 days ago
Role: Data Center Infrastructure Support Engineer Location: Liberty Lake, WA, Minneapolis, MN Job Description: Must Have: 1) Data Centre Infrastructure, Technical Documentation, Storage System,...
- Chaska, MN (18 miles from Medina, MN)
- 6 days ago
- Chaska, MN (18 miles from Medina, MN)
- 6 days ago
Let's search for your next career at TEL. Use the form below to search our current opportunities and then apply. Please consider joining our Talent Community so that we may continue to engage with...
Remote Client Support Specialist
- Minneapolis, MN (16 miles from Medina, MN)
- 8 days ago
- Minneapolis, MN (16 miles from Medina, MN)
- 8 days ago
An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...
Remote WorkDemographic Data for Medina, MN
Moving to Medina, MN? Find some basic demographic data about Medina, MN below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Medina, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Medina, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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