Help Desk Analyst Jobs in Lakeville, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Autodesk Help Desk Support Technician
- Saint Paul, MN (24 miles from Lakeville, MN)
- 1 hour ago
- Saint Paul, MN (24 miles from Lakeville, MN)
- 1 hour ago
Overview MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our St. Paul, MN office....
Advanced Technical Support Specialist
- Minneapolis, MN (24 miles from Lakeville, MN)
- 21 hours ago
- Minneapolis, MN (24 miles from Lakeville, MN)
- 21 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Saint Paul, MN (24 miles from Lakeville, MN)
- 21 hours ago
- Saint Paul, MN (24 miles from Lakeville, MN)
- 21 hours ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Technology Assistant Paraprofessional (7.5 hours/day)
- Edina, MN (19 miles from Lakeville, MN)
- 2 days ago
- Edina, MN (19 miles from Lakeville, MN)
- 2 days ago
Working knowledge of and experience with computers, operating systems, software applications and the Internet. Must be able to move up to 50 pounds....
- Minneapolis, MN (24 miles from Lakeville, MN)
- 3 days ago
- Minneapolis, MN (24 miles from Lakeville, MN)
- 3 days ago
systems and provides guidance and strategic direction Provides detailed technical design documentation and solution specifications that are delivered to the engineering build team for implementation...
- Bloomington, MN (13 miles from Lakeville, MN)
- 3 days ago
- Bloomington, MN (13 miles from Lakeville, MN)
- 3 days ago
Location: Bloomington, MN Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Our client is currently seeking a L2 Service Desk Bloomington, MN (Onsite-Possibility of Hybrid) Required...
Customer Technical Support Representative
- Eagan, MN (18 miles from Lakeville, MN)
- 4 days ago
- Eagan, MN (18 miles from Lakeville, MN)
- 4 days ago
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
- Hopkins, MN (23 miles from Lakeville, MN)
- 4 days ago
- Hopkins, MN (23 miles from Lakeville, MN)
- 4 days ago
We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through...
- Eagan, MN (18 miles from Lakeville, MN)
- 5 days ago
- Eagan, MN (18 miles from Lakeville, MN)
- 5 days ago
One of Insight Globals largest Chemical Manufacturers is seeking to hire a Technical Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team...
- Minneapolis, MN (24 miles from Lakeville, MN)
- 5 days ago
- Minneapolis, MN (24 miles from Lakeville, MN)
- 5 days ago
Minimum Qualification: College, Bachelor s Degree 6-8 years of technical assistance experience with resolving issues related to all computer hardware (laptops, desktops, iPads, tablets, etc.),...
- Chanhassen, MN (19 miles from Lakeville, MN)
- 6 days ago
- Chanhassen, MN (19 miles from Lakeville, MN)
- 6 days ago
Deep understanding and familiarity with Microsoft desktop operating systems and productivity applications. Knowledge of Microsoft Office 365 and Microsoft Teams....
Senior Software Support Engineer
- Saint Paul, MN (24 miles from Lakeville, MN)
- 9 days ago
- Saint Paul, MN (24 miles from Lakeville, MN)
- 9 days ago
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkDesktop Support Intern (Onsite Eagan, MN)
- Eagan, MN (18 miles from Lakeville, MN)
- 10 days ago
- Eagan, MN (18 miles from Lakeville, MN)
- 10 days ago
Description & Requirements Each year, the Maximus US Services division touches the lives of people through the programs we support - in areas such as healthcare; aging and disability services;...
Application Support Analyst- SalesForce
- Cottage Grove, MN (22 miles from Lakeville, MN)
- 11 days ago
- Cottage Grove, MN (22 miles from Lakeville, MN)
- 11 days ago
Genesis10 is seeking a Salesforce Application Analyst for a contract with our client. This role is 100% remote, but candidates must reside in MN due to the first 2-3 weeks being onsite for...
- Bloomington, MN (13 miles from Lakeville, MN)
- 14 days ago
- Bloomington, MN (13 miles from Lakeville, MN)
- 14 days ago
OATI is recruiting for an entry level Customer Support Analyst positions. Enthusiastic, career-minded individuals with a strong work ethic and commitment to teamwork are encouraged to apply. The...
Demographic Data for Lakeville, MN
Moving to Lakeville, MN? Find some basic demographic data about Lakeville, MN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Lakeville, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Lakeville, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »