Help Desk Analyst Jobs in Warren, MI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Engineering Support Specialist - Senior
- Auburn Hills, MI (17 miles from Warren, MI)
- 9 hours ago
- Auburn Hills, MI (17 miles from Warren, MI)
- 9 hours ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI...
- Detroit, MI (12 miles from Warren, MI)
- 1 day ago
- Detroit, MI (12 miles from Warren, MI)
- 1 day ago
SUMMARY: The Part B Supervisor is responsible for the management of staff responsible for answering provider and member calls. This position is responsible for ensuring BCBSM Medicare Advantage...
- Troy, MI (10 miles from Warren, MI)
- 1 day ago
- Troy, MI (10 miles from Warren, MI)
- 1 day ago
systems, PCs, printers, and other hardware, with entry-level knowledge of networking as well....
Handles problems that the first-tier of help desk support is unable to resolve....
- Auburn Hills, MI (17 miles from Warren, MI)
- 3 days ago
- Auburn Hills, MI (17 miles from Warren, MI)
- 3 days ago
Knowledge of personal computers and related hardware and software Knowledge of Microsoft operating systems and application software Knowledge of LAN and WAN architecture and operations Knowledge of...
IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)
- Livonia, MI (22 miles from Warren, MI)
- 4 days ago
- Livonia, MI (22 miles from Warren, MI)
- 4 days ago
Employment Type: Full time Shift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be...
- Southfield, MI (15 miles from Warren, MI)
- 8 days ago
- Southfield, MI (15 miles from Warren, MI)
- 8 days ago
What we are looking for: As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. Our Help Desk Technicians are highly valued by all...
- Livonia, MI (22 miles from Warren, MI)
- 8 days ago
- Livonia, MI (22 miles from Warren, MI)
- 8 days ago
detection systems (IDS), and vulnerability scanners....
Client Support Specialist (Health Insurance)
- Detroit, MI (12 miles from Warren, MI)
- 9 days ago
- Detroit, MI (12 miles from Warren, MI)
- 9 days ago
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a client support specialist with one of our largest clients! Job Title: Client Support...
- Detroit, MI (12 miles from Warren, MI)
- 9 days ago
- Detroit, MI (12 miles from Warren, MI)
- 9 days ago
Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments-at home, at work, and virtually everywhere in...
Tech support specialist - Automotive
- Detroit, MI (12 miles from Warren, MI)
- 10 days ago
- Detroit, MI (12 miles from Warren, MI)
- 10 days ago
Title: Tech support specialist - Automotive Pay: $21/hr Detroit, Michigan 48239 Job Overview Provides Detroit powertrain & Chassis technical support for service issues, concerns, or complaints...
Enterprise Software Support Engineer
- Bloomfield Hills, MI (15 miles from Warren, MI)
- 11 days ago
- Bloomfield Hills, MI (15 miles from Warren, MI)
- 11 days ago
Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment...
IT Support Analyst - (W-2 Contract)
- Auburn Hills, MI (17 miles from Warren, MI)
- 11 days ago
- Auburn Hills, MI (17 miles from Warren, MI)
- 11 days ago
Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental...
- Farmington, MI (21 miles from Warren, MI)
- 12 days ago
- Farmington, MI (21 miles from Warren, MI)
- 12 days ago
An employer in Farmington Hills MI is looking for a Service Desk Specialist for an opportunity that will be required to work a hybrid schedule (40% remote). This candidate will be responsible for...
- Detroit, MI (12 miles from Warren, MI)
- 12 days ago
- Detroit, MI (12 miles from Warren, MI)
- 12 days ago
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
Demographic Data for Warren, MI
Moving to Warren, MI? Find some basic demographic data about Warren, MI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Warren, MI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Warren, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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