Help Desk Analyst Jobs in Baroda, MI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Windows 11 PC Deployment / IT Desktop Support Technician
- Saint Joseph, MI (7 miles from Baroda, MI)
- 3 days ago
- Saint Joseph, MI (7 miles from Baroda, MI)
- 3 days ago
Skills: To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops/desktops and deploying...
Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate...
- Notre Dame, IN (20 miles from Baroda, MI)
- 7 days ago
- Notre Dame, IN (20 miles from Baroda, MI)
- 7 days ago
Strong knowledge of current macOS and Windows operating systems. Strong knowledge of Microsoft Office software. Strong knowledge of Google Workspace....
- New Carlisle, IN (17 miles from Baroda, MI)
- 11 days ago
- New Carlisle, IN (17 miles from Baroda, MI)
- 11 days ago
Title: Technical Support Technician Location: New Carlisle, IN (Fully Onsite) Contract: 6 months Responsibility: The position responsibilities will include scaling support of several data center...
- New Carlisle, IN (17 miles from Baroda, MI)
- 11 days ago
- New Carlisle, IN (17 miles from Baroda, MI)
- 11 days ago
Technical Support Tech I (part of Allegis Group) 3.8 3.8 out of 5 stars New Carlisle, IN 46552 Description Provides support to end users on a variety of issues. Identifies researches and resolves...
Summer Helpdesk Assistant (2025 Summer)
- Notre Dame, IN (20 miles from Baroda, MI)
- 17 days ago
- Notre Dame, IN (20 miles from Baroda, MI)
- 17 days ago
The Summer Helpdesk Worker will provide front-line technology support to faculty and staff, assisting via phone, email, and walk-in traffic. Skills Needed: Comfort with technology Strong Customer...
Computer Help Desk Student Technician
- Dowagiac, MI (19 miles from Baroda, MI)
- 21 days ago
- Dowagiac, MI (19 miles from Baroda, MI)
- 21 days ago
Posting Details Position Information Posting Number2020243-3 Job TitleComputer Help Desk Student Technician Pay Rate$12.48 per hour Job CategoryStudent DepartmentINFORMATION TECHNOLOGY Position...
- New Carlisle, IN (17 miles from Baroda, MI)
- 23 days ago
- New Carlisle, IN (17 miles from Baroda, MI)
- 23 days ago
Position Details: Client : Retails/ E-commerce Job Title: Technical Support Technician Duration: 12 Months (Possible Extension or Conversion) Location: New Carlisle, IN Pay Range: $20-$22/hr....
- New Buffalo, MI (17 miles from Baroda, MI)
- 45+ days ago
- New Buffalo, MI (17 miles from Baroda, MI)
- 45+ days ago
SUMMARY: Responsible for providing the initial technical assistance, either via telephone or email with enterprise computer and technology users for the purpose of break/fix resolution, or...
Demographic Data for Baroda, MI
Moving to Baroda, MI? Find some basic demographic data about Baroda, MI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Baroda, MI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Baroda, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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