Help Desk Analyst Jobs in Fort Meade, MD

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 300 Jobs

Help Desk Technician - remote

  • Alexandria, VA (24 miles from Fort Meade, MD)
  • 16 hours ago
  • Alexandria, VA (24 miles from Fort Meade, MD)
  • 16 hours ago

Proficient with troubleshooting all Windows Operating systems. Ability to troubleshoot and resolve email issues, specifically MS Outlook....

Remote Work

Senior Endpoint and Virtual Desktop Engineer

  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 16 hours ago
  • Annapolis, MD (13 miles from Fort Meade, MD)
  • 16 hours ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

Advanced Technical Support Specialist

  • Baltimore, MD (16 miles from Fort Meade, MD)
  • 16 hours ago
  • Baltimore, MD (16 miles from Fort Meade, MD)
  • 16 hours ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Desktop Support Analyst

  • Washington, DC (19 miles from Fort Meade, MD)
  • 16 hours ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 16 hours ago

Windows 10 Deskside Support o Day shift Everyone usually works one weekend day every 4 to 6 weeks (One Saturday or Sunday 8 to 5 PM) Job Duties: o Incidents - Software break/fix o IMACs -...

IT Help Desk NEW

  • Fort Meade, MD
  • 1 day ago
  • Fort Meade, MD
  • 1 day ago

IT Help Desk Take2 Consulting View Employer's ProfileFOLLOW EMPLOYER Yesterday Top Secret Mid Level Career (5+ yrs experience) No Traveling IT - Support Fort Meade, MD (ON-SITE/OFFICE)Fort...

MyChart Service Desk Agent TEAM 2

  • Washington, DC (19 miles from Fort Meade, MD)
  • 1 day ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 1 day ago

MyChart Service Desk Agent TEAM 2 United States Contract Yes 12763 Job Description CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their...

Remote Work

Remote Mac Help Desk Support with a Minimum of 3 Years Exp

  • Washington, DC (19 miles from Fort Meade, MD)
  • 1 day ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 1 day ago

Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...

Remote Work

Desktop Support Specialist 1

  • Columbia, MD (10 miles from Fort Meade, MD)
  • 1 day ago
  • Columbia, MD (10 miles from Fort Meade, MD)
  • 1 day ago

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our...

Senior Help Desk Technician

  • Washington, DC (19 miles from Fort Meade, MD)
  • 1 day ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 1 day ago

The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security...

Help Desk Technician Mid-level - Active Top Secret Required

  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems...

Mac Desktop Engineer with Jamf and o365

  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago

Scientific Research Company Washington DC Work Onsite Needed ASAP Contract to possible perm Level 3 MAC Desktop Engineer with Jamf Pro and Microsoft 365- enterprise Setting Job Title: Level 3 Mac...

Cloud Technical Support Engineer US Public Sector - 32590

  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...

Help Desk/Tester

  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago

Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to...

IT Support Tech - On-Call/As-Needed (Contract)

  • Rockville, MD (20 miles from Fort Meade, MD)
  • 2 days ago
  • Rockville, MD (20 miles from Fort Meade, MD)
  • 2 days ago

IT Support Tech - On-Call/As-Needed (Contract) (DC Metro Area) compensation: $50/Hour We're looking for a dependable IT Support Technician available on an as-needed basis to assist with client...

Conference Support Specialist

  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 2 days ago

National Capitol Contracting Position Title: Conference Support Specialist Requisition ID: 1069 Location: Environmental Protection Agency, Washington, DC, US Category: Full Time Job Class:...

Demographic Data for Fort Meade, MD

Moving to Fort Meade, MD? Find some basic demographic data about Fort Meade, MD below.

Local
National
6,176,902
140,318

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Fort Meade, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Fort Meade, MD offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Fort Meade, MD
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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