Help Desk Analyst Jobs in Yarmouth, ME
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
systems, PCs, printers, and other hardware, with entry-level knowledge of networking as well....
- Standish, ME (19 miles from Yarmouth, ME)
- 2 days ago
- Standish, ME (19 miles from Yarmouth, ME)
- 2 days ago
Knowledge, Skills, Abilities: Expert knowledge of Microsoft Desktop Operating Systems Windows 10 and above Proficient in installing, configuring, and deploying computer hardware Thorough understanding...
- Scarborough, ME (16 miles from Yarmouth, ME)
- 6 days ago
- Scarborough, ME (16 miles from Yarmouth, ME)
- 6 days ago
at US Tech Solutions in Scarborough, Maine, United States Job Description Job Description: Essential Job Functions: - Provide technical support in infrastructure services, responding to issues and...
Technical Support Engineer- Clean Energy
- South Portland, ME (13 miles from Yarmouth, ME)
- 14 days ago
- South Portland, ME (13 miles from Yarmouth, ME)
- 14 days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the...
- Brunswick, ME (12 miles from Yarmouth, ME)
- 16 days ago
- Brunswick, ME (12 miles from Yarmouth, ME)
- 16 days ago
Are you passionate about technology and eager to jumpstart your IT career? Join our client's team as an Entry-Level Help Desk Technician and become the first point of contact for technical support...
Application Support Analyst II
- Lewiston, ME (20 miles from Yarmouth, ME)
- 60+ days ago
- Lewiston, ME (20 miles from Yarmouth, ME)
- 60+ days ago
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Position Summary: This position is...
- South Portland, ME (13 miles from Yarmouth, ME)
- 45+ days ago
- South Portland, ME (13 miles from Yarmouth, ME)
- 45+ days ago
HYRBID SCHEDULE - WILL GO IN TO OFFICE 3x PER WEEK SHIFT - MONDAY TO FRIDAY 8 AM to 5 PM EST! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid...
Technical Support Analyst 1 (English-speaking)
- Georgetown, ME (21 miles from Yarmouth, ME)
- 60+ days ago
- Georgetown, ME (21 miles from Yarmouth, ME)
- 60+ days ago
Overview Job Description The Cloud Support Analyst is responsible for responding to and resolving customer requests for assistance with technical issues related to their solution. This position is...
- Georgetown, ME (21 miles from Yarmouth, ME)
- 60+ days ago
- Georgetown, ME (21 miles from Yarmouth, ME)
- 60+ days ago
Overview Job Description An API Analyst is responsible for fielding and resolving issues related to the company's APIs by using internal systems troubleshooting tools and support processes. This...
Demographic Data for Yarmouth, ME
Moving to Yarmouth, ME? Find some basic demographic data about Yarmouth, ME below.
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Salary for Help Desk Analyst Jobs in Yarmouth, ME
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Yarmouth, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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