Help Desk Analyst Jobs in Wells, ME
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Kennebunk, ME (5 miles from Wells, ME)
- 20 hours ago
- Kennebunk, ME (5 miles from Wells, ME)
- 20 hours ago
desk support and Level 1 technical troubleshooting Proficiency in Microsoft Office and Microsoft 365 applications Strong problem-solving skills and ability to communicate technical concepts clearly...
IT Operations Analyst (Level 1 Tech Support)
- Kennebunk, ME (5 miles from Wells, ME)
- 2 days ago
- Kennebunk, ME (5 miles from Wells, ME)
- 2 days ago
desk support, Microsoft office, Microsoft 365, level 1 tech support Top Skills Details Help desk, Help desk support, Microsoft office, Microsoft 365 Additional Skills & Qualifications Ability to come...
- Scarborough, ME (23 miles from Wells, ME)
- 6 days ago
- Scarborough, ME (23 miles from Wells, ME)
- 6 days ago
at US Tech Solutions in Scarborough, Maine, United States Job Description Job Description: Essential Job Functions: - Provide technical support in infrastructure services, responding to issues and...
- Waterboro, ME (17 miles from Wells, ME)
- 8 days ago
- Waterboro, ME (17 miles from Wells, ME)
- 8 days ago
Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user, and server web-related applications)....
- Portsmouth, NH (19 miles from Wells, ME)
- 30+ days ago
- Portsmouth, NH (19 miles from Wells, ME)
- 30+ days ago
Not only do you provide help desk support services, you are also at the front line of our department and maintain the image and credibility of the department as a whole....
at Maine Community College System in Wells, Maine, United States Job Description Help Desk Analyst The Maine Community College System (MCCS) is looking for a full-time Help Desk Analyst....
Desktop Support Analyst I (CORP) - 1st Shift
- Barrington, NH (22 miles from Wells, ME)
- 45+ days ago
- Barrington, NH (22 miles from Wells, ME)
- 45+ days ago
Join a team of professionals where you will be responsible for providing first tier technical and user level management and support of the companys desktop and laptop computers, software, and...
Computer User Support Specialist - Mid
- Kittery, ME (15 miles from Wells, ME)
- 90+ days ago
- Kittery, ME (15 miles from Wells, ME)
- 90+ days ago
PC skills with emphasis on Windows operating systems and Microsoft Office software, including PC troubleshooting skills (both hardware and software)....
Demographic Data for Wells, ME
Moving to Wells, ME? Find some basic demographic data about Wells, ME below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Wells, ME
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Wells, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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