Help Desk Analyst Jobs in Kennebunk, ME
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Advanced Technical Support Specialist
- Portland, ME (24 miles from Kennebunk, ME)
- 1 day ago
- Portland, ME (24 miles from Kennebunk, ME)
- 1 day ago
at Cornerstone onDemand in Portland, Maine, United States Job Description The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise...
desk support and Level 1 technical troubleshooting Proficiency in Microsoft Office and Microsoft 365 applications Strong problem-solving skills and ability to communicate technical concepts clearly...
desk support, Microsoft office, Microsoft 365, level 1 tech support Top Skills Details Help desk, Help desk support, Microsoft office, Microsoft 365 Additional Skills & Qualifications Ability to come...
- Scarborough, ME (17 miles from Kennebunk, ME)
- 8 days ago
- Scarborough, ME (17 miles from Kennebunk, ME)
- 8 days ago
at US Tech Solutions in Scarborough, Maine, United States Job Description Job Description: Essential Job Functions: - Provide technical support in infrastructure services, responding to issues and...
- Waterboro, ME (14 miles from Kennebunk, ME)
- 9 days ago
- Waterboro, ME (14 miles from Kennebunk, ME)
- 9 days ago
Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user, and server web-related applications)....
Technical Support Engineer- Clean Energy
- South Portland, ME (20 miles from Kennebunk, ME)
- 16 days ago
- South Portland, ME (20 miles from Kennebunk, ME)
- 16 days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the...
- Wells, ME (5 miles from Kennebunk, ME)
- 30+ days ago
- Wells, ME (5 miles from Kennebunk, ME)
- 30+ days ago
at Maine Community College System in Wells, Maine, United States Job Description Help Desk Analyst The Maine Community College System (MCCS) is looking for a full-time Help Desk Analyst....
- South Portland, ME (20 miles from Kennebunk, ME)
- 45+ days ago
- South Portland, ME (20 miles from Kennebunk, ME)
- 45+ days ago
HYRBID SCHEDULE - WILL GO IN TO OFFICE 3x PER WEEK SHIFT - MONDAY TO FRIDAY 8 AM to 5 PM EST! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid...
Computer User Support Specialist - Mid
- Kittery, ME (21 miles from Kennebunk, ME)
- 90+ days ago
- Kittery, ME (21 miles from Kennebunk, ME)
- 90+ days ago
PC skills with emphasis on Windows operating systems and Microsoft Office software, including PC troubleshooting skills (both hardware and software)....
Demographic Data for Kennebunk, ME
Moving to Kennebunk, ME? Find some basic demographic data about Kennebunk, ME below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Kennebunk, ME
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Kennebunk, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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