Help Desk Analyst Jobs in Bangor, ME
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Support Technician Apex Systems Today Unspecified Early Career (2+ yrs experience) $40,000 - $50,000 No Traveling IT - Support Bangor, ME (ON-SITE/OFFICE) Apex Systems is looking to hire a...
About the IT team: Do you enjoy working on an energetic and innovative team? At Bangor Savings Bank we are hiring an IT Helpdesk customer service representative to join the growing and talented...
FUNCTION: Reporting directly to the IT Support Services Manager, the IT Support Technician is responsible for supporting and maintaining all desktops systems, client applications and peripherals...
Desktop Support Technician II US Job details Posted 27 March 2025 Location Bangor, ME 04401 Job type Permanent Reference 958717 Job description Job Responsibilities: Responsibilities: Images,...
Desktop Support Technician II Job Description Title: Desktop Support Technician II Location: Bangor, ME, USA, 04401 (Onsite) Duration: 4 months (Contract to Hire) Shift Hours: M-F 8 am-5 PM Notes:...
Our client is looking for a Desktop Support Technician for a 3-month contract in Bangor, ME 04401. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
Demographic Data for Bangor, ME
Moving to Bangor, ME? Find some basic demographic data about Bangor, ME below.
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Salary for Help Desk Analyst Jobs in Bangor, ME
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Bangor, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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