Help Desk Analyst Jobs in Henderson, KY
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Owensboro, KY (17 miles from Henderson, KY)
- 30+ days ago
- Owensboro, KY (17 miles from Henderson, KY)
- 30+ days ago
Provides help desk support for end users working on site and remotely....
City of Henderson Senior Systems Support Analyst in Henderson , Kentucky Senior Systems Support Analyst Print ( Apply Senior Systems Support Analyst Salary $83,022.43 - $124,533.64 Annually...
Technical Support (AWS & Monitoring Tools- Must) _Evansville IN (Hybrid onsite)
- Evansville, IN (9 miles from Henderson, KY)
- 5 days ago
- Evansville, IN (9 miles from Henderson, KY)
- 5 days ago
Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation,...
- Evansville, IN (9 miles from Henderson, KY)
- 9 days ago
- Evansville, IN (9 miles from Henderson, KY)
- 9 days ago
OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is an internal help desk that provides technical and account support to OneMain team members. We...
- Mount Vernon, IN (19 miles from Henderson, KY)
- 14 days ago
- Mount Vernon, IN (19 miles from Henderson, KY)
- 14 days ago
Technical proficiency in areas relating to computer hardware, computer operating systems, and desktop applications. Commitment to ongoing training and new system implementation....
- Evansville, IN (9 miles from Henderson, KY)
- 18 days ago
- Evansville, IN (9 miles from Henderson, KY)
- 18 days ago
systems and Macs Microsoft Office 365 Administration Powershell and scripting required Active Directory RFID and camera systems Azure Administration MDM & SCCM Microsoft Intune knowledge Excellent...
- Evansville, IN (9 miles from Henderson, KY)
- 25 days ago
- Evansville, IN (9 miles from Henderson, KY)
- 25 days ago
Computer Skills Desktop Operating System Experience Backup Software Desktop and Laptop Hardware troubleshooting and repair Handheld and PDA configuration and troubleshooting Other skills, ability or...
- Evansville, IN (9 miles from Henderson, KY)
- 30+ days ago
- Evansville, IN (9 miles from Henderson, KY)
- 30+ days ago
What We Need Corpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support...
Service Desk Technician Level III
- Newburgh, IN (11 miles from Henderson, KY)
- 60+ days ago
- Newburgh, IN (11 miles from Henderson, KY)
- 60+ days ago
Start your career with Heritage Federal Credit Union! Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members...
Demographic Data for Henderson, KY
Moving to Henderson, KY? Find some basic demographic data about Henderson, KY below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Henderson, KY
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Henderson, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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