Help Desk Analyst Jobs in Jeffersonville, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Louisville, KY (4 miles from Jeffersonville, IN)
- 11 hours ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 11 hours ago
system software, hardware and/or networks....
Advanced Technical Support Specialist
- Louisville, KY (4 miles from Jeffersonville, IN)
- 16 hours ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 16 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Technical Support Specialist-LaGrange
- La Grange, KY (22 miles from Jeffersonville, IN)
- 1 day ago
- La Grange, KY (22 miles from Jeffersonville, IN)
- 1 day ago
Desktop Support Technician TEKsystems is seeking a Desktop Support Technician for one of our clients based out of La Grange, KY. We are seeking a skilled and customer-focused technician to provide...
JROTC Technical Support and Training Specialist
- Louisville, KY (4 miles from Jeffersonville, IN)
- 3 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 3 days ago
The Help Desk support takes calls and email requests from Instructors to help solve their technical issues with the CMS Software Application....
Application Support Analyst - Senior
- Louisville, KY (4 miles from Jeffersonville, IN)
- 6 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 6 days ago
Job Description: Baptist Health is looking for an Application Support Analyst - Senior to join our team. This is a remote position that requires residency in KY or IN Under general direction, the...
- Louisville, KY (4 miles from Jeffersonville, IN)
- 9 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 9 days ago
Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R106638 Minimum Requirements: Bachelor's degree in a related field or an equivalent combination of...
> Position: Help Desk Technician 1 Location: Jeffersonville, IN Job Id: 633 # of Openings: 0 Job Title: Tier 1 Help Desk Technician Location: Jeffersonville, IN (Onsite) Work Schedule: 11:00 AM -...
- Louisville, KY (4 miles from Jeffersonville, IN)
- 9 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 9 days ago
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
- Louisville, KY (4 miles from Jeffersonville, IN)
- 10 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 10 days ago
As a Desktop Support Technician, you are the first point of contact for end users in a physical Windows pc environment. Your day will be filled with opportunities to troubleshoot and resolve...
- Louisville, KY (4 miles from Jeffersonville, IN)
- 11 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 11 days ago
SUMMARY: The IT Service Desk Analyst works as part of the End User Productivity team, a dedicated group of first and second tier responders committed to delivering exemplary customer support,...
- Louisville, KY (4 miles from Jeffersonville, IN)
- 12 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 12 days ago
Support operating systems, kiosks, and other computer devices as necessary. Support IT customer service objectives by follow through of customer service processes, objectives, and procedures....
Technical Support Analyst (HA)
- Louisville, KY (4 miles from Jeffersonville, IN)
- 16 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 16 days ago
ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of...
- Louisville, KY (4 miles from Jeffersonville, IN)
- 16 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 16 days ago
POSITION SUMMARY: Fives Intralogistics Corp. is seeking an experienced and self-motivated service professional to join our team to play an instrumental role in serving our customers and supporting...
system (OS) to computer products per procedure Cross trains in all areas within Operations to ensure site flexibility and contribute to the development and ongoing improvement of the Operations systems...
Epic Orders/ClinDoc/ASAP Support Specialist
- Louisville, KY (4 miles from Jeffersonville, IN)
- 19 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 19 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Demographic Data for Jeffersonville, IN
Moving to Jeffersonville, IN? Find some basic demographic data about Jeffersonville, IN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Jeffersonville, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Jeffersonville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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