Help Desk Analyst Jobs in Hobart, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Merrillville, IN (4 miles from Hobart, IN)
- 7 days ago
- Merrillville, IN (4 miles from Hobart, IN)
- 7 days ago
At Panduit, we dont just offer a job we offer a career where your contributions directly impact our customers, the environment and our companys success. Youll have the opportunity to grow,...
- Merrillville, IN (4 miles from Hobart, IN)
- 22 days ago
- Merrillville, IN (4 miles from Hobart, IN)
- 22 days ago
Apply now " Job Req ID: 4482 Date: Mar 26, 2025 Tradebe Site: Tradebe Merrillville Office Location: Merrillville, IN, US, 46410 Department: IT Business Line: Environmental Services & Global...
- Michigan City, IN (22 miles from Hobart, IN)
- 29 days ago
- Michigan City, IN (22 miles from Hobart, IN)
- 29 days ago
Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills Knowledge of Network Equipments/Devices Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint...
Automation Controls Support Engineer
- University Park, IL (24 miles from Hobart, IN)
- 29 days ago
- University Park, IL (24 miles from Hobart, IN)
- 29 days ago
Overview IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands...
- South Holland, IL (19 miles from Hobart, IN)
- 30+ days ago
- South Holland, IL (19 miles from Hobart, IN)
- 30+ days ago
Duties Responsibilities Use a help desk ticketing system to intake, triage, document, and troubleshoot issues Troubleshoot and resolve user issues, escalating where appropriate Make use of, and...
IT Senior Support Technician: Database Systems Specialist / Trainer
- Crete, IL (19 miles from Hobart, IN)
- 30+ days ago
- Crete, IL (19 miles from Hobart, IN)
- 30+ days ago
Position Type: Technology/ Application Specialist Date Posted: 3/19/2025 Location: Crete-Monee Technology Center Date Available: Immediately Closing Date: Until filled Starting Salary...
system knowledge Strong ability with Microsoft Office Mac knowledge is a plus Windows administration skills Hours: The Information Technology (IT) Support Technician is a full time position and works...
- Homewood, IL (23 miles from Hobart, IN)
- 45+ days ago
- Homewood, IL (23 miles from Hobart, IN)
- 45+ days ago
The Help Desk I has knowledge of commonly used concepts, practices, and procedures within areas of responsibility. Relies on instructions and pre-established guidelines to perform the functions of...
Demographic Data for Hobart, IN
Moving to Hobart, IN? Find some basic demographic data about Hobart, IN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Hobart, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Hobart, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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