Help Desk Analyst Jobs in Greenwood, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Infrastructure Services - IT Support Manager
- Indianapolis, IN (12 miles from Greenwood, IN)
- moments ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- moments ago
Position Title: IT Support Manager Location: Indianapolis, IN, Warwick, RI or Arcola, IL (Hybrid role but must live in 1 of those 3 areas) Starting Pay: $108-157K base per year DOE THE MOST...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 1 day ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 1 day ago
Tier 2 IT Desktop Support Location : Onsite, Downtown IN | Monday-Friday, 8 AM - 5 PM Contract : 6-Month Contract-to-Hire Role Overview: We are seeking a Tier 2 IT Support Technician for our...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
GENERAL PURPOSE AND SCOPE OF THE POSITION Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 8 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 8 days ago
systems and general troubleshooting Additionally, assist senior IT staff in the configuration of hardware including laptops/workstations, phones, and other network devices Consult with users, identifying...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 13 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 13 days ago
Essential Functions Serve as first response answering all help desk support calls and addressing Wilhelm employees' IT problems and complaints, escalating items as necessary Document, track, troubleshoot...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 16 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 16 days ago
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danahers 15+...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
device IT-related degree or a minimum of 3 years experience providing Help Desk support to medium-sized companies....
Epic Orders/ClinDoc/ASAP Support Specialist
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 18 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Contingent Workforce Support Specialist
- Indianapolis, IN (12 miles from Greenwood, IN)
- 19 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 19 days ago
CAI Contingent Workforce Support Specialist in Indianapolis , Indiana Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 26 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 26 days ago
EDB Senior Support Engineer II in Indianapolis , Indiana A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote Work- Indianapolis, IN (12 miles from Greenwood, IN)
- 26 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 26 days ago
Windows operating systems....
Asset Manager/Device Support Engineer 25/26 SY
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
WELCOME TO INDIANAPOLIS PUBLIC SCHOOLS! At IPS, we believe in the transformative power of education. We work collectively every day to prepare our students for success in the classroom and in life...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
We bring you tomorrow's opportunity, today Volt is immediately hiring for a Product Support Specialist in Menomonee Falls, WI?. As a Product Support Specialist you will: Drive positive consumer...
Technical Support Analyst II (Hybrid)
- Martinsville, IN (18 miles from Greenwood, IN)
- 30+ days ago
- Martinsville, IN (18 miles from Greenwood, IN)
- 30+ days ago
Do you have a technical mindset? Would you like to provide an exceptional service to our customers? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk....
- Plainfield, IN (13 miles from Greenwood, IN)
- 30+ days ago
- Plainfield, IN (13 miles from Greenwood, IN)
- 30+ days ago
Essential Duties and Responsibilities: Work with Development Operations team to support programs. Work with Production to troubleshoot issues. Research error logs, data records and stored...
Demographic Data for Greenwood, IN
Moving to Greenwood, IN? Find some basic demographic data about Greenwood, IN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Greenwood, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Greenwood, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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