Help Desk Analyst Jobs in Fishers, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Senior Endpoint and Virtual Desktop Engineer
- Indianapolis, IN (17 miles from Fishers, IN)
- 16 hours ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 16 hours ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Advanced Technical Support Specialist
- Indianapolis, IN (17 miles from Fishers, IN)
- 16 hours ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 16 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Infrastructure Services - IT Support Manager
- Indianapolis, IN (17 miles from Fishers, IN)
- 20 hours ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 20 hours ago
Position Title: IT Support Manager Location: Indianapolis, IN, Warwick, RI or Arcola, IL (Hybrid role but must live in 1 of those 3 areas) Starting Pay: $108-157K base per year DOE THE MOST...
IT Service Desk Associate (Help Desk)
- Carmel, IN (17 miles from Fishers, IN)
- 1 day ago
- Carmel, IN (17 miles from Fishers, IN)
- 1 day ago
Desk Support, Software Support...
- Indianapolis, IN (17 miles from Fishers, IN)
- 2 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 2 days ago
Tier 2 IT Desktop Support Location : Onsite, Downtown IN | Monday-Friday, 8 AM - 5 PM Contract : 6-Month Contract-to-Hire Role Overview: We are seeking a Tier 2 IT Support Technician for our...
- Indianapolis, IN (17 miles from Fishers, IN)
- 3 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 3 days ago
GENERAL PURPOSE AND SCOPE OF THE POSITION Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position...
Job Description - Technical Support Engineer (Service Desk Engineer) - After Hours
- Carmel, IN (17 miles from Fishers, IN)
- 3 days ago
- Carmel, IN (17 miles from Fishers, IN)
- 3 days ago
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly...
- Zionsville, IN (23 miles from Fishers, IN)
- 8 days ago
- Zionsville, IN (23 miles from Fishers, IN)
- 8 days ago
Strong knowledge of Windows and macOS operating systems. Familiarity with common software applications and troubleshooting techniques. Excellent problem-solving skills and attention to detail....
- Indianapolis, IN (17 miles from Fishers, IN)
- 9 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 9 days ago
systems and general troubleshooting Additionally, assist senior IT staff in the configuration of hardware including laptops/workstations, phones, and other network devices Consult with users, identifying...
- Indianapolis, IN (17 miles from Fishers, IN)
- 14 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 14 days ago
Essential Functions Serve as first response answering all help desk support calls and addressing Wilhelm employees' IT problems and complaints, escalating items as necessary Document, track, troubleshoot...
- Indianapolis, IN (17 miles from Fishers, IN)
- 17 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 17 days ago
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danahers 15+...
- Indianapolis, IN (17 miles from Fishers, IN)
- 18 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 18 days ago
device IT-related degree or a minimum of 3 years experience providing Help Desk support to medium-sized companies....
Epic Orders/ClinDoc/ASAP Support Specialist
- Indianapolis, IN (17 miles from Fishers, IN)
- 19 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 19 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Contingent Workforce Support Specialist
- Indianapolis, IN (17 miles from Fishers, IN)
- 20 days ago
- Indianapolis, IN (17 miles from Fishers, IN)
- 20 days ago
CAI Contingent Workforce Support Specialist in Indianapolis , Indiana Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated...
Monitoring Tech Support Specialist Bilingual Spanish
- Anderson, IN (13 miles from Fishers, IN)
- 90+ days ago
- Anderson, IN (13 miles from Fishers, IN)
- 90+ days ago
Benefits Information 1 Sun - Wed Bilingual 11:30 - 22:00 1 Wed - Sat Bilingual 2030 - 07:00 1 Sun - Wed Bilingual 18:30 - 05:00 1 Sun - Wed Bilingual 10:00 - 20:30 1 Sun - Wed Bilingual 20:30 -...
Demographic Data for Fishers, IN
Moving to Fishers, IN? Find some basic demographic data about Fishers, IN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Fishers, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fishers, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »