Help Desk Analyst Jobs in Anderson, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Service Desk Associate (Help Desk)
- Carmel, IN (23 miles from Anderson, IN)
- 13 hours ago
- Carmel, IN (23 miles from Anderson, IN)
- 13 hours ago
Desk Support, Software Support...
Job Description - Technical Support Engineer (Service Desk Engineer) - After Hours
- Carmel, IN (23 miles from Anderson, IN)
- 2 days ago
- Carmel, IN (23 miles from Anderson, IN)
- 2 days ago
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly...
- Muncie, IN (21 miles from Anderson, IN)
- 18 days ago
- Muncie, IN (21 miles from Anderson, IN)
- 18 days ago
Ranking: 9 Job Duty: Plan, prepare, design and teach formal training courses on microcomputer applications and operating systems; provide ad hoc training as needed....
Monitoring Tech Support Specialist Bilingual Spanish
- Anderson, IN
- 90+ days ago
- Anderson, IN
- 90+ days ago
Benefits Information 1 Sun - Wed Bilingual 11:30 - 22:00 1 Wed - Sat Bilingual 2030 - 07:00 1 Sun - Wed Bilingual 18:30 - 05:00 1 Sun - Wed Bilingual 10:00 - 20:30 1 Sun - Wed Bilingual 20:30 -...
- Fishers, IN (13 miles from Anderson, IN)
- 27 days ago
- Fishers, IN (13 miles from Anderson, IN)
- 27 days ago
systems Management Software troubleshooting Mid-level Windows Scripting Organizational skills 1 year Cabling Communication skills PowerShell Help desk Full Job Description Who Are You?...
- Carmel, IN (23 miles from Anderson, IN)
- 45+ days ago
- Carmel, IN (23 miles from Anderson, IN)
- 45+ days ago
Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+...
Demographic Data for Anderson, IN
Moving to Anderson, IN? Find some basic demographic data about Anderson, IN below.
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Salary for Help Desk Analyst Jobs in Anderson, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Anderson, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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