Help Desk Analyst Jobs in Caldwell, ID

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 28 Jobs

Support Specialist I- TPA

  • Meridian, ID (13 miles from Caldwell, ID)
  • 2 hours ago
  • Meridian, ID (13 miles from Caldwell, ID)
  • 2 hours ago

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...

Advanced Technical Support Specialist

  • Boise, ID (22 miles from Caldwell, ID)
  • 13 hours ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 13 hours ago

at Cornerstone onDemand in Boise, Idaho, United States Job Description The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise...

National Support Engineer

  • Boise, ID (22 miles from Caldwell, ID)
  • 1 day ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 1 day ago

Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...

Summer Technology Assistant

  • Kuna, ID (24 miles from Caldwell, ID)
  • 2 days ago
  • Kuna, ID (24 miles from Caldwell, ID)
  • 2 days ago

KUNA JT. SCHOOL DISTRICT NO. 3 POSITION VACANCY ANNOUNCEMENT Job Status: All Applicants Job Title: Technology Summer Assistant - (we need 2 hires) Location: Technology Center Calendar: June-August...

Desktop Support Technician

  • Boise, ID (22 miles from Caldwell, ID)
  • 2 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 2 days ago

Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boise, ID. Responsibilities: Replace...

National Support Engineer - NATIO003011-00001

  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago

at Diagnostica Stago, Inc. in Boise, Idaho, United States Job Description Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE)...

Help Desk Technician

  • Boise, ID (22 miles from Caldwell, ID)
  • 6 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 6 days ago

Shareholder Preference in accordance with Public Law 88-352 Other details + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Boise, ID, USA...

Channel Sales Support Engineer - IP Video (Northwe

  • Boise, ID (22 miles from Caldwell, ID)
  • 8 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 8 days ago

Channel Sales Support Engineer - IP Video (Northwe at Motorola Solutions Inc. in Boise, Idaho, United States Job Description Company Overview At Motorola Solutions, we believe that everything...

IT - Service Desk Specialist

  • Fruitland, ID (24 miles from Caldwell, ID)
  • 11 days ago
  • Fruitland, ID (24 miles from Caldwell, ID)
  • 11 days ago

Apply now IT - Service Desk Specialist Posting Start Date: 4/7/25 Division: Corporate Posting Area: IT + Information Systems Job Location: Fruitland, ID Job Title: IT Service Desk Specialist...

Help Desk Analyst

  • Boise, ID (22 miles from Caldwell, ID)
  • 11 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 11 days ago

Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop support...

IT Support Technician

  • Boise, ID (22 miles from Caldwell, ID)
  • 11 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 11 days ago

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products -...

End User Technical Support

  • Boise, ID (22 miles from Caldwell, ID)
  • 11 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 11 days ago

systems....

Paraprofessional-SPED - Assistive Technology Assistant

  • Boise, ID (22 miles from Caldwell, ID)
  • 12 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 12 days ago

Position Type: Classified Support Staff/ Paraprofessional - SPED Assistive Technology Assistant Date Posted: 4/7/2025 Location: District Services Center Closing Date: 05/07/2025    Hours:...

Senior Software Support Engineer

  • Boise, ID (22 miles from Caldwell, ID)
  • 14 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 14 days ago

. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...

Remote Work

Biologist - Remote Desktop Analyst Coordinator (Field Based)

  • Boise, ID (22 miles from Caldwell, ID)
  • 16 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 16 days ago

ERM is hiring a Biologist - Remote Desktop Analyst Coordinator to join our Impact Assessment Environmental Clearance team remote, based on the Western US, ideally in California. This position...

Demographic Data for Caldwell, ID

Moving to Caldwell, ID? Find some basic demographic data about Caldwell, ID below.

Local
National
74,585
1,617
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Caldwell, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Caldwell, ID offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Caldwell, ID
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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