Help Desk Analyst Jobs in Idaho
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
KUNA JT. SCHOOL DISTRICT NO. 3 POSITION VACANCY ANNOUNCEMENT Job Status: All Applicants Job Title: Technology Summer Assistant - (we need 2 hires) Location: Technology Center Calendar: June-August...
Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boise, ID. Responsibilities: Replace...
Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America’s...
at Diagnostica Stago, Inc. in Boise, Idaho, United States Job Description Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE)...
Desk Analyst I to join our team!...
Desk Support Specialist to work in Pocatello, ID to support our country's premiere law enforcement agency....
Shareholder Preference in accordance with Public Law 88-352 Other details + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Boise, ID, USA...
Adjunct Instructor--IT: Intro to Information Technology and PC Hardware Technician
- Rexburg, ID
- 5 days ago
- Rexburg, ID
- 5 days ago
(Open Ended Question) * Describe practical work experience you have had that would help you succeed in teaching this foundational desktop operating systems course....
Remote WorkResponsibilities & Qualifications** **RESPONSIBILITIES** + Respond to user calls, emails, and trouble tickets to provide general IT support. + Create, update, and close out help desk tickets...
Remote WorkChannel Sales Support Engineer - IP Video (Northwe at Motorola Solutions Inc. in Boise, Idaho, United States Job Description Company Overview At Motorola Solutions, we believe that everything...
Apply now IT - Service Desk Specialist Posting Start Date: 4/7/25 Division: Corporate Posting Area: IT + Information Systems Job Location: Fruitland, ID Job Title: IT Service Desk Specialist...
Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop support...
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products -...
Experience with Microsoft Windows operating systems and products. High School Diploma or equivalent and 1 year of customer service experience is required....
Demographic Data for Idaho
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Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Idaho
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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