Help Desk Analyst Jobs in Idaho
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Support Technician at Bonner County in Sandpoint, Idaho, United States Job Description Job Posting: 2344597 Posted On: Mar 11, 2025 Updated On: Mar 11, 2025
LOCAL CANDIDATES ONLY IN SUN VALLEY, CA! Under minimal supervision, provides higher level support to field-based analysts assigned to his or her team or designated area, frequently handling...
Minimum of 1-2 years experience in IT help desk support or related technical customer service role....
at KLA Corporation in Boise, Idaho, United States Job Description Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every...
. + High level knowledge of supporting/managing desktop operating systems + Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting...
at Manpower Group in Boise, Idaho, United States Job Description Our client, a leading organization in the education sector, is seeking an End User Technical Support to join their team. As an End...
systems....
About this opportunity This role is a hybrid position with the expectation to work onsite three (3) days a week in Boise, Idaho and relocation is not offered for this position Cradlepoint Inc....
IT Support Technician Job Poster : Jobs Skills:Support | Location: Boise, Idaho, United States Of America Views:0 IT Support Technician with solid experience in Microsoft Windows environments,...
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote WorkAdvanced Technical Support Engineer INTL Costa Rica 0e54e03a
- Garden City, ID
- 8 days ago
- Garden City, ID
- 8 days ago
Insight Global Advanced Technical Support Engineer INTL Costa Rica 0e54e03a in Garden City , Idaho Job Description We are looking for a cloud network administrator/advanced technical support...
systems....
Help Desk Analyst Local to Boise, ID Onsite position, in-person interview The role will primarily involve: Supporting Windows-based machines (Windows 10 & 11) Basic Active Directory user management...
at Beacon Hill Solutions Group, LLC in Boise, Idaho, United States Job Description Provide expert technical support and assistance to customers and consultants. Troubleshoot and resolve complex...
at Insight Global in Garden City, Idaho, United States Job Description Job Description A client in the Boise area is looking for a help desk specialist to join their team. The Specialist is...
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Idaho
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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