Help Desk Analyst Jobs in Tampa, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services,...
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
We are a steadily growing company looking for long term employees. IT Support Position IT Support Specialist position for Computer Doctors Retail store which provides in store, remote & some...
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Macdill AFB, FL (7 miles from Tampa, FL)
- 3 days ago
- Macdill AFB, FL (7 miles from Tampa, FL)
- 3 days ago
Manages the functionality and efficiency of a group of computers running on one or more operating systems. Maintains the integrity and security of systems....
Software Guidance & Assistance, Inc., (SGA), is searching for a Tools Support Engineer for a right to hire assignment with one of our premier financial services clients in Coppell, TX or Tampa,...
- Temple Terrace, FL (7 miles from Tampa, FL)
- 5 days ago
- Temple Terrace, FL (7 miles from Tampa, FL)
- 5 days ago
Location: Temple Terrace, FL (Onsite) Hire Type: Full Time/ Contract Job Description: The FSO Level 2+ with Smart Hands role encompasses technical responsibilities, including overseeing daily...
Kforce has a client that is seeking a Desktop Support in Tampa, FL. Responsibilities: * Desktop Support will refurbish physical assets such as laptops and desktops * Monito virtual servers *...
Kforce has a client in Tampa, FL that is seeking an IT Service Desk Specialist.Responsibilities: Serve as the first point of contact for IT support within the organization, providing timely and...
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 6 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 6 days ago
Hiring an IT Support Analyst for a client in the financial services industry Location: Remote in US Schedule: 4 days/week, 10 hour shifts Hours: 7am-6pm EST Pay: $22/hr W2 Duration: 1 year...
Demonstrates creative problem-solving and critical thinking while utilizing advanced knowledge of PC, mobile device, hardware, software configurations, operating systems and Incident Management to resolve...
Ability to work effectively across functional and geographic boundaries in the interest of the customer and business (required) Excellent organizational and interpersonal skills (required)...
. - Windows 7 Operating System Microsoft Office 2010 and 2013 Computer maintenance and virus removal. Computer backup and restoration....
Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations....
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Tampa, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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