Help Desk Analyst Jobs in Florida
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Category : Client Operations About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best...
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
You need to know hardware, software and operating systems. Please have some availability on weekdays (I will work around another job)....
SYSTEMS PROJECT ANALYST (Desktop Engineer) - 79010063
- Orlando, FL
- 2 hours ago
- Orlando, FL
- 2 hours ago
Ability to install operating system images, applications, and updates through a deployment tool such as Intune, SCCM, PDQ or MDT....
. * Provide local area network server and operating system support. * Receive, log, and investigate Customer Service Call (CSC) calls....
https://talent.goldbelt.com/jobs/Tactical Support Engineer Mid
- Hurlburt Field, FL
- 7 hours ago
- Hurlburt Field, FL
- 7 hours ago
Salary Not Available Support Engineer - Mid Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14203 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...
https://talent.goldbelt.com/jobs/Senior Tactical Support Engineer
- Hurlburt Field, FL
- 7 hours ago
- Hurlburt Field, FL
- 7 hours ago
Salary Not Available Tactical Support Engineer Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14480 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...
un Data Entry/Help Desk (Miami) DCG compensation: 15-20/hr employment type: job title: Data Entry/Help Desk Are you seeking a dynamic IT role that's more than just a job? Do you thrive in a...
Desktop Support Specialist - Onsite Project @ Yulee, FL 32097
- Yulee, FL
- 8 hours ago
- Yulee, FL
- 8 hours ago
System (OS) support, hardware/software system installation, configuration, and maintenance....
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...
Basic Qualifications 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience High school or equivalent Experience troubleshooting integrated and interdependent computer...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Technical proficiency with Windows and Mac Operating Systems. General configuration knowledge of iOS and Android-based mobile devices. Excellent customer service skills....
Support Engineer Location: Miami FL Duration: Contract Job Description PCs- primarily windows based with some VDI support, Office applications, limited support/troubleshooting on different...
ITS Sr. Technology Support Specialist
- Fort Lauderdale, FL
- 22 hours ago
- Fort Lauderdale, FL
- 22 hours ago
Dealership: L0105 Lithia Home Office ITS Sr. Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT governance, determining...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Florida
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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