Help Desk Analyst Jobs in Pompano Beach, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Representative - Onsite
- Davie, FL (10 miles from Pompano Beach, FL)
- 8 days ago
- Davie, FL (10 miles from Pompano Beach, FL)
- 8 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
Epic Certified Willow Inpatient Support Specialist
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 17 hours ago
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Weston, FL (17 miles from Pompano Beach, FL)
- 18 hours ago
- Weston, FL (17 miles from Pompano Beach, FL)
- 18 hours ago
Technical proficiency with Windows and Mac Operating Systems. General configuration knowledge of iOS and Android-based mobile devices. Excellent customer service skills....
ITS Sr. Technology Support Specialist
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 1 day ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 1 day ago
Dealership: L0105 Lithia Home Office ITS Sr. Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT governance, determining...
Deployment Lead / IT Support Analyst IV (US)
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 1 day ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 1 day ago
Work Location: Fort Lauderdale, Florida, United States of America Hours: 40 Pay Details: $58,760 - $88,400 USD TD is committed to providing fair and equitable compensation opportunities to all...
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 1 day ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 1 day ago
System, Web Browsers and Internet Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel Occasional International Travel Never Performing sedentary...
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 day ago
- Boca Raton, FL (8 miles from Pompano Beach, FL)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 2 days ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 2 days ago
Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our...
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 6 days ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 6 days ago
Overview The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isnt much of a secret at...
Staff Digital Support Engineer (Hybrid)
- Weston, FL (17 miles from Pompano Beach, FL)
- 6 days ago
- Weston, FL (17 miles from Pompano Beach, FL)
- 6 days ago
Stryker Staff Digital Support Engineer (Hybrid) in Weston , Florida The Staff Digital Support Engineer drives the delivery of direct support to all internal / external customers utilizing...
Staff Cloud Support Engineer (Hybrid)
- Weston, FL (17 miles from Pompano Beach, FL)
- 10 days ago
- Weston, FL (17 miles from Pompano Beach, FL)
- 10 days ago
Work Flexibility: Hybrid The Staff Digital Support Engineer drives the delivery of direct support to all internal / external customers utilizing Stryker's cloud system environment. The incumbent...
Sr Technical Support Technician
- Weston, FL (17 miles from Pompano Beach, FL)
- 10 days ago
- Weston, FL (17 miles from Pompano Beach, FL)
- 10 days ago
systems and web technologies and a demonstrated ability to troubleshoot complex technical problems Strong computer skills, including Office applications Excellent analytical and problem-solving skills...
TECHNOLOGY SUPPORT SPECIALIST I Job Details Broward County Public Schools
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 13 days ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 13 days ago
AND Proficiency required in the following: Basic hardware and software troubleshooting Knowledge of Windows, Mac, and iOS operating systems Installing and maintaining software applications Managing...
Petabyte Customer Support Specialist
- Plantation, FL (7 miles from Pompano Beach, FL)
- 15 days ago
- Plantation, FL (7 miles from Pompano Beach, FL)
- 15 days ago
Our Opportunity Chewys mission is to be the most trusted and convenient online destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with...
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 15 days ago
- Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
- 15 days ago
New Desktop Support Engineer Fort Lauderdale, Florida Greenwich, CT New York, NY Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you...
Demographic Data for Pompano Beach, FL
Moving to Pompano Beach, FL? Find some basic demographic data about Pompano Beach, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Pompano Beach, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Pompano Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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