Help Desk Analyst Jobs in Miami, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Access Support Engineer (P744) About Us: As a Mid-level Access Support Engineer at Kenility, you'll join a tight-knit family of creative developers, engineers, and designers, who strive to develop...
Intermex is seeking a Service Desk Engineer in Miami, FL. With our continued growth, you will join a growing team. As an IT professional, you will service our day-to-day corporate operations....
COMPANY OVERVIEW Who is Costa Farms? We're one of the world's largest horticultural growers-but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded...
Desktop Support Technician (on-site)
- Ft Lauderdale, FL (24 miles from Miami, FL)
- 3 days ago
- Ft Lauderdale, FL (24 miles from Miami, FL)
- 3 days ago
Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience....
Instructional Technology Assistant-TEMPORARY
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a...
Install operating systems and applications for new PC's as well as computer imaging as required....
Technology Support Specialist I
- Miramar, FL (15 miles from Miami, FL)
- 5 days ago
- Miramar, FL (15 miles from Miami, FL)
- 5 days ago
AND Proficiency required in the following: Basic hardware and software troubleshooting Knowledge of Windows, Mac, and iOS operating systems Installing and maintaining software applications Managing...
TECHNOLOGY SUPPORT SPECIALIST I Job Details Broward County Public Schools
- Miramar, FL (15 miles from Miami, FL)
- 5 days ago
- Miramar, FL (15 miles from Miami, FL)
- 5 days ago
AND Proficiency required in the following: Basic hardware and software troubleshooting Knowledge of Windows, Mac, and iOS operating systems Installing and maintaining software applications Managing...
This is specialized, paraprofessional customer service centric work responsible for supervising, monitoring, managing, supporting and assisting in all Client Support Services functions. An...
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 8 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 8 days ago
Day to Day: The Hardware & Software IT Support Specialist role will support and maintain in-house technology equipment and IT assets. This includes imaging, installing, configuring, diagnosing,...
Desktop Support Technician- ON Site
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 12 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 12 days ago
* Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages. * Support and maintain COTS and custom designed applications....
- Opa Locka, FL (9 miles from Miami, FL)
- 13 days ago
- Opa Locka, FL (9 miles from Miami, FL)
- 13 days ago
Desktop Support Location : OPA-LOCKA, FL 33054 Duration : 12+ months Contract (with possible extension) Job Description: Experience with deskside support to build machines, install software, move...
- Miami Beach, FL (3 miles from Miami, FL)
- 18 days ago
- Miami Beach, FL (3 miles from Miami, FL)
- 18 days ago
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has...
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Miami, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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