Help Desk Analyst Jobs in Melbourne, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Required Skills & Experience 1+ years of experience in a technical support or computer repair position Experience diagnosing hardware issues on enterprise servers, disk arrays, monitors, and...
Electronic Security Support Specialist I
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 2 days ago
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 2 days ago
Job Summary The Electronic Security Support Specialist I, is a hands-on role that requires applying excellent technical skills to deploy and maintain electronic security systems as a component of...
SOAR WITH US Dassault Falcon Jet proudly provides competitive pay, quality benefits and programs that support your career advancement and personal development. Our benefits are designed to support...
Customer Support Specialist I - Service Desk
- Rockledge, FL (16 miles from Melbourne, FL)
- 4 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 4 days ago
POSITION SUMMARY: To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by supporting the Information Technology call center and end user technology that...
PC Tech/Cable Puller - NEED ACTIVE DOD CLEARANCE
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 10 days ago
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 10 days ago
PC Tech/Cable Puller - NEED ACTIVE DOD CLEARANCE Job Details: Perform site prep at Cape Canaveral Space Force Station (CCSFS), Patrick Space Force Base (PSFB), Malabar Tracking Annex, Jonathan...
IT Support Tech III (Help Desk) - Top Secret Clearance
- Patrick Air Force Base, FL (11 miles from Melbourne, FL)
- 13 days ago
- Patrick Air Force Base, FL (11 miles from Melbourne, FL)
- 13 days ago
Overview Are you an experienced IT Support Tech III (Help Desk) who would like to be a part of a big mission? Do you have a current Top Secret Clearance and Security + Certification? If you...
Network Support Specialist - Senior - 3474
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 24 days ago
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 24 days ago
systems (JUNOS, Cisco IOS) Proficient Knowledge and Experience in: Layer 3 routing (BGP, EIGRP, OSPF, HSRP, VRRP) Layer 2 technologies (Spanning Tree, VTP, 802.1Q, Dynamic/Private Vlans) WAN environments...
- Palm Bay, FL (2 miles from Melbourne, FL)
- 30+ days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 30+ days ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
- Rockledge, FL (16 miles from Melbourne, FL)
- 30+ days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 30+ days ago
Summary\: The Help Desk Analyst will serve as the front-line support for all IT-related inquiries and issues within the organization....
chenegamios.com Careers Help Desk Technician II Melbourne, FL Help Desk Technician II Melbourne, FL Information Technology Join our Talent Network Help Desk Technician II Melbourne, FL Are you...
Job ID: 111148 Leonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense...
The Global Cloud Services Support Engineer will provide comprehensive support for the client's Microsoft Azure environment, ensuring the stability, security, and performance of systems. The role...
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Melbourne, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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