Help Desk Analyst Jobs in Hurlburt Field, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Computer User Support Specialist
- Eglin, FL (9 miles from Hurlburt Field, FL)
- 9 days ago
- Eglin, FL (9 miles from Hurlburt Field, FL)
- 9 days ago
ManTech seeks a motivated, career and customer-oriented Computer User Support Specialist to join our Air Force / Space team at Eglin AFB. The Computer User Support Specialists primary function is...
PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and...
SITEC - SR PC Tech - Eglin AFB, FL
- Eglin AFB, FL (9 miles from Hurlburt Field, FL)
- 2 days ago
- Eglin AFB, FL (9 miles from Hurlburt Field, FL)
- 2 days ago
systems, and network connectivity....
- Shalimar, FL (8 miles from Hurlburt Field, FL)
- 15 days ago
- Shalimar, FL (8 miles from Hurlburt Field, FL)
- 15 days ago
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II, you will be using your skills and expertise to provide computer,...
Principal webMethods/MuleSoft Integration Support Engineer [REMOTE]
- Fort Walton Beach, FL (4 miles from Hurlburt Field, FL)
- 18 days ago
- Fort Walton Beach, FL (4 miles from Hurlburt Field, FL)
- 18 days ago
systems and ability to develop and debug simple shell scripts Experience in designing and supporting integration solutions involving on-premise and cloud components Understanding of different security...
Remote WorkHelp Desk Support Future Opportunity Onsite CSEngineering is looking to add a Help Desk Support to our growing team!...
Computer IT, Helpdesk (Part-Time) - Northwest Florida State College
- Niceville, FL (19 miles from Hurlburt Field, FL)
- 90+ days ago
- Niceville, FL (19 miles from Hurlburt Field, FL)
- 90+ days ago
Assist in the configuration of networked computer systems with appropriate hardware, operating systems software, applications software, and communications components to deliver applications to local...
- Fort Walton Beach, FL (4 miles from Hurlburt Field, FL)
- 30+ days ago
- Fort Walton Beach, FL (4 miles from Hurlburt Field, FL)
- 30+ days ago
PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and...
SITEC - PC Tech - Eglin AFB, FL
- Eglin AFB, FL (9 miles from Hurlburt Field, FL)
- 30+ days ago
- Eglin AFB, FL (9 miles from Hurlburt Field, FL)
- 30+ days ago
Install and configure application and operating system software, including upgrades. Diagnose and repair hardware and network connectivity issues....
Computer IT, Helpdesk (Part-Time)
- Niceville, FL (19 miles from Hurlburt Field, FL)
- 30+ days ago
- Niceville, FL (19 miles from Hurlburt Field, FL)
- 30+ days ago
Assist in the configuration of networked computer systems with appropriate hardware, operating systems software, applications software, and communications components to deliver applications to local...
https://talent.goldbelt.com/jobs/Tactical Support Engineer Mid
- Hurlburt Field, FL
- 30+ days ago
- Hurlburt Field, FL
- 30+ days ago
Salary Not Available Support Engineer - Mid Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14203 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...
https://talent.goldbelt.com/jobs/Senior Tactical Support Engineer
- Hurlburt Field, FL
- 30+ days ago
- Hurlburt Field, FL
- 30+ days ago
Salary Not Available Tactical Support Engineer Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14480 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...
Product Support Engineer III - Deploy Only
- Shalimar, FL (8 miles from Hurlburt Field, FL)
- 30+ days ago
- Shalimar, FL (8 miles from Hurlburt Field, FL)
- 30+ days ago
If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you! As a...
Apply STIG configurations to multiple different operating systems Travel in support of customer training and installation events....
Operations Domain Support Engineer Mid
- Hurlburt Field, FL
- 90+ days ago
- Hurlburt Field, FL
- 90+ days ago
Overview Dedicated to serving those who defend the US and warfighters, Nisga'a MOSTT offers Military Operations support and Specialized Tactical Training (MOSTT). Nisga'a MOSTT's services include...
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Hurlburt Field, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Hurlburt Field, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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