Help Desk Analyst Jobs in Hurlburt Field, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
https://talent.goldbelt.com/jobs/Tactical Support Engineer Mid
- Hurlburt Field, FL
- 13 hours ago
- Hurlburt Field, FL
- 13 hours ago
Salary Not Available Support Engineer - Mid Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14203 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...
https://talent.goldbelt.com/jobs/Senior Tactical Support Engineer
- Hurlburt Field, FL
- 13 hours ago
- Hurlburt Field, FL
- 13 hours ago
Salary Not Available Tactical Support Engineer Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14480 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...
Senior Lead IT Customer Support Analyst
- Niceville, FL (19 miles from Hurlburt Field, FL)
- 1 day ago
- Niceville, FL (19 miles from Hurlburt Field, FL)
- 1 day ago
Proficient in Microsoft Office Professional Suite of tools ability to provide remote user support Proficient with Windows 11 Operating System ability to provide remote user support Active CompTIA Security...
Product Support Engineer III - Deploy Only
- Shalimar, FL (8 miles from Hurlburt Field, FL)
- 3 days ago
- Shalimar, FL (8 miles from Hurlburt Field, FL)
- 3 days ago
If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you! As a...
Tactical Support Engineer - Mid Goldbelt Inc Today Secret Unspecified Unspecified Hurlburt Field, FL (ON-SITE/OFFICE) Overview Dedicated to serving those who defend the US and warfighters, Nisga'a...
Tactical Support Engineer - (2932)
- Eglin, FL (9 miles from Hurlburt Field, FL)
- 24 days ago
- Eglin, FL (9 miles from Hurlburt Field, FL)
- 24 days ago
No wage data provided Tactical Support Engineer - (2932) BlueWater Federal Solutions Occupation: Military Officer Special and Tactical Operations Leaders, All Other Location: Eglin AFB, FL - 32542...
Senior Tactical Support Engineer
- Eglin, FL (9 miles from Hurlburt Field, FL)
- 45+ days ago
- Eglin, FL (9 miles from Hurlburt Field, FL)
- 45+ days ago
Overview Dedicated to serving those who defend the US and warfighters, Nisga'a MOSTT offers Military Operations support and Specialized Tactical Training (MOSTT). Nisga'a MOSTT's services include...
Apply STIG configurations to multiple different operating systems Travel in support of customer training and installation events....
Operations Domain Support Engineer Mid
- Hurlburt Field, FL
- 90+ days ago
- Hurlburt Field, FL
- 90+ days ago
Overview Dedicated to serving those who defend the US and warfighters, Nisga'a MOSTT offers Military Operations support and Specialized Tactical Training (MOSTT). Nisga'a MOSTT's services include...
Computer IT, Helpdesk (Part-Time) - Northwest Florida State College
- Niceville, FL (19 miles from Hurlburt Field, FL)
- 90+ days ago
- Niceville, FL (19 miles from Hurlburt Field, FL)
- 90+ days ago
Assist in the configuration of networked computer systems with appropriate hardware, operating systems software, applications software, and communications components to deliver applications to local...
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Hurlburt Field, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Hurlburt Field, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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