Help Desk Analyst Jobs in Hurlburt Field, FL

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 15 Jobs

Computer User Support Specialist

  • Eglin, FL (9 miles from Hurlburt Field, FL)
  • 9 days ago
  • Eglin, FL (9 miles from Hurlburt Field, FL)
  • 9 days ago

ManTech seeks a motivated, career and customer-oriented Computer User Support Specialist to join our Air Force / Space team at Eglin AFB. The Computer User Support Specialists primary function is...

Journeyman PC Technician

  • Hurlburt Field, FL
  • 1 day ago
  • Hurlburt Field, FL
  • 1 day ago

PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and...

SITEC - SR PC Tech - Eglin AFB, FL

  • Eglin AFB, FL (9 miles from Hurlburt Field, FL)
  • 2 days ago
  • Eglin AFB, FL (9 miles from Hurlburt Field, FL)
  • 2 days ago

systems, and network connectivity....

IT Support Technician II

  • Shalimar, FL (8 miles from Hurlburt Field, FL)
  • 15 days ago
  • Shalimar, FL (8 miles from Hurlburt Field, FL)
  • 15 days ago

Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II, you will be using your skills and expertise to provide computer,...

Principal webMethods/MuleSoft Integration Support Engineer [REMOTE]

  • Fort Walton Beach, FL (4 miles from Hurlburt Field, FL)
  • 18 days ago
  • Fort Walton Beach, FL (4 miles from Hurlburt Field, FL)
  • 18 days ago

systems and ability to develop and debug simple shell scripts Experience in designing and supporting integration solutions involving on-premise and cloud components Understanding of different security...

Remote Work

Help Desk Support

  • Hurlburt Field, FL
  • 30+ days ago
  • Hurlburt Field, FL
  • 30+ days ago

Help Desk Support Future Opportunity Onsite CSEngineering is looking to add a Help Desk Support to our growing team!...

Computer IT, Helpdesk (Part-Time) - Northwest Florida State College

  • Niceville, FL (19 miles from Hurlburt Field, FL)
  • 90+ days ago
  • Niceville, FL (19 miles from Hurlburt Field, FL)
  • 90+ days ago

Assist in the configuration of networked computer systems with appropriate hardware, operating systems software, applications software, and communications components to deliver applications to local...

Journeyman PC Technician

  • Fort Walton Beach, FL (4 miles from Hurlburt Field, FL)
  • 30+ days ago
  • Fort Walton Beach, FL (4 miles from Hurlburt Field, FL)
  • 30+ days ago

PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and...

SITEC - PC Tech - Eglin AFB, FL

  • Eglin AFB, FL (9 miles from Hurlburt Field, FL)
  • 30+ days ago
  • Eglin AFB, FL (9 miles from Hurlburt Field, FL)
  • 30+ days ago

Install and configure application and operating system software, including upgrades. Diagnose and repair hardware and network connectivity issues....

Computer IT, Helpdesk (Part-Time)

  • Niceville, FL (19 miles from Hurlburt Field, FL)
  • 30+ days ago
  • Niceville, FL (19 miles from Hurlburt Field, FL)
  • 30+ days ago

Assist in the configuration of networked computer systems with appropriate hardware, operating systems software, applications software, and communications components to deliver applications to local...

https://talent.goldbelt.com/jobs/Tactical Support Engineer Mid

  • Hurlburt Field, FL
  • 30+ days ago
  • Hurlburt Field, FL
  • 30+ days ago

Salary Not Available Support Engineer - Mid Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14203 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...

https://talent.goldbelt.com/jobs/Senior Tactical Support Engineer

  • Hurlburt Field, FL
  • 30+ days ago
  • Hurlburt Field, FL
  • 30+ days ago

Salary Not Available Tactical Support Engineer Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14480 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...

Product Support Engineer III - Deploy Only

  • Shalimar, FL (8 miles from Hurlburt Field, FL)
  • 30+ days ago
  • Shalimar, FL (8 miles from Hurlburt Field, FL)
  • 30+ days ago

If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you! As a...

Help Desk Technician (DoD)

  • Hurlburt Field, FL
  • 90+ days ago
  • Hurlburt Field, FL
  • 90+ days ago

Apply STIG configurations to multiple different operating systems Travel in support of customer training and installation events....

Operations Domain Support Engineer Mid

  • Hurlburt Field, FL
  • 90+ days ago
  • Hurlburt Field, FL
  • 90+ days ago

Overview Dedicated to serving those who defend the US and warfighters, Nisga'a MOSTT offers Military Operations support and Specialized Tactical Training (MOSTT). Nisga'a MOSTT's services include...

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Hurlburt Field, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Hurlburt Field, FL offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Hurlburt Field, FL
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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