Help Desk Analyst Jobs in Fort Lauderdale, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 13 hours ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 13 hours ago
Access Support Engineer (P744) About Us: As a Mid-level Access Support Engineer at Kenility, you'll join a tight-knit family of creative developers, engineers, and designers, who strive to develop...
- Sunrise, FL (6 miles from Fort Lauderdale, FL)
- 13 hours ago
- Sunrise, FL (6 miles from Fort Lauderdale, FL)
- 13 hours ago
Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....
STEP/STIBO Application Development / Support Engineer
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 16 hours ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 16 hours ago
PROLIM Global Corporation (www.prolim.com) is currently seeking STEP/STIBO Application Development / Support Engineer for location Boca Raton, FL (Can be Remote) for one of our top....
Technical Support Representative
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
Intermex is seeking a Service Desk Engineer in Miami, FL. With our continued growth, you will join a growing team. As an IT professional, you will service our day-to-day corporate operations....
- Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
- 2 days ago
- Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
- 2 days ago
Position: Customer Support Analyst Duration: 6 Months Location: Turnpike facility in Pompano, FL (Onsite from Day 1) In person Interview Special Requirement: Interviews will be onsite in Pompano....
Front Desk & Customer Support Specialist
- Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
- 2 days ago
- Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
- 2 days ago
At Spring Footwear Corp, we've been delivering comfort, style, and quality footwear since 1991. Our mission is simple: help people look and feel their best, one step at a time. We are a...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
COMPANY OVERVIEW Who is Costa Farms? We're one of the world's largest horticultural growers-but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded...
Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience....
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 3 days ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 3 days ago
Summary The Information Technology Analyst is a front-line, customer-facing role for both resort staff and guests. This position combines technical expertise with a strong commitment to...
Instructional Technology Assistant-TEMPORARY
- Fort Lauderdale, FL
- 3 days ago
- Fort Lauderdale, FL
- 3 days ago
We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 3 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 3 days ago
Install operating systems and applications for new PC's as well as computer imaging as required....
Technology Support Specialist I
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 4 days ago
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 4 days ago
AND Proficiency required in the following: Basic hardware and software troubleshooting Knowledge of Windows, Mac, and iOS operating systems Installing and maintaining software applications Managing...
TECHNOLOGY SUPPORT SPECIALIST I Job Details Broward County Public Schools
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 4 days ago
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 4 days ago
AND Proficiency required in the following: Basic hardware and software troubleshooting Knowledge of Windows, Mac, and iOS operating systems Installing and maintaining software applications Managing...
Opportunity Center Client Support Specialist Supervisor
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 5 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 5 days ago
This is specialized, paraprofessional customer service centric work responsible for supervising, monitoring, managing, supporting and assisting in all Client Support Services functions. An...
- Coconut Creek, FL (10 miles from Fort Lauderdale, FL)
- 5 days ago
- Coconut Creek, FL (10 miles from Fort Lauderdale, FL)
- 5 days ago
Performs entry-level technical or specialized work in the Information Technology (IT) department. Provides first-line technical support across the Citys IT infrastructure, including modern,...
Demographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Fort Lauderdale, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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