Help Desk Analyst Jobs in Fort Lauderdale, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Representative - Onsite
- Davie, FL (3 miles from Fort Lauderdale, FL)
- 8 days ago
- Davie, FL (3 miles from Fort Lauderdale, FL)
- 8 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 13 hours ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 13 hours ago
un Data Entry/Help Desk (Miami) DCG compensation: 15-20/hr employment type: job title: Data Entry/Help Desk Are you seeking a dynamic IT role that's more than just a job? Do you thrive in a...
Epic Certified Willow Inpatient Support Specialist
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 17 hours ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Weston, FL (15 miles from Fort Lauderdale, FL)
- 17 hours ago
- Weston, FL (15 miles from Fort Lauderdale, FL)
- 17 hours ago
Technical proficiency with Windows and Mac Operating Systems. General configuration knowledge of iOS and Android-based mobile devices. Excellent customer service skills....
Immediate Need-Support Engineer, Miami FL
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 22 hours ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 22 hours ago
Support Engineer Location: Miami FL Duration: Contract Job Description PCs- primarily windows based with some VDI support, Office applications, limited support/troubleshooting on different...
Dealership: L0105 Lithia Home Office ITS Sr. Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT governance, determining...
Deployment Lead / IT Support Analyst IV (US)
- Fort Lauderdale, FL
- 1 day ago
- Fort Lauderdale, FL
- 1 day ago
Work Location: Fort Lauderdale, Florida, United States of America Hours: 40 Pay Details: $58,760 - $88,400 USD TD is committed to providing fair and equitable compensation opportunities to all...
System, Web Browsers and Internet Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel Occasional International Travel Never Performing sedentary...
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 1 day ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Supervisory Mission Support Specialist
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Mission Support Division, located...
Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 3 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 3 days ago
IT Helpdesk Level I Information Technology Miami, Florida Direct Hire Mar 7, 2025 Company Overview: Our client has 15+ years of experience as a medical device company offering innovative solutions...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
Helpdesk Title: Helpdesk (Miami HQ) Location: Miami, FL Duration: 6-12 month contract to hire Work Requirements: , Holders or Authorized to Work in the US Helpdesk (Miami HQ) Required...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
IT Support Technician Job Details Job Location Miami - 5200 Blue Lagoon Drive - Miami, FL Position Type Full Time Education Level High School Salary Range $24.04 - $26.44 Hourly Description...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
Overview Under general supervision provides first line technical assistance to users regarding in identifying, troubleshooting and resolving problems via telephone, remote desktop or on-site...
Demographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Fort Lauderdale, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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