Help Desk Analyst Jobs in Clearwater, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Senior Specialist, Help Desk Support
- Saint Petersburg, FL (16 miles from Clearwater, FL)
- 15 hours ago
- Saint Petersburg, FL (16 miles from Clearwater, FL)
- 15 hours ago
Skills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...
Sr Application Support Analyst - Unix, SQL, ETL/Ab initio
- Tampa, FL (19 miles from Clearwater, FL)
- 1 day ago
- Tampa, FL (19 miles from Clearwater, FL)
- 1 day ago
Operating system). He should be able to understand, analyze and write PL SQL queries on Oracle and Sybase....
ETL Application Support Analyst
- Tampa, FL (19 miles from Clearwater, FL)
- 1 day ago
- Tampa, FL (19 miles from Clearwater, FL)
- 1 day ago
Unix shell scripting experience and understanding of Ab Initio environment (Co-Operating system). Understand, analyze and write PL/SQL queries on Oracle and Sybase....
Sr Application Support Analyst
- Tampa, FL (19 miles from Clearwater, FL)
- 2 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 2 days ago
Operating system). He should be able to understand, analyze and write PL SQL queries on Oracle and Sybase....
- Tampa, FL (19 miles from Clearwater, FL)
- 2 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 2 days ago
systems knowledge....
- Tampa, FL (19 miles from Clearwater, FL)
- 3 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 3 days ago
Install operating systems and applications for new PC’s as well as computer imaging as required....
- Tampa, FL (19 miles from Clearwater, FL)
- 3 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 3 days ago
Insight Global is seeking a skilled Desktop Support Specialist to join their team in Tampa, FL. In this role, you will provide essential support to internal employees via Service Now, addressing...
IT Systems Support Specialist - Tampa YMCA
- Tampa, FL (19 miles from Clearwater, FL)
- 4 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 4 days ago
This position will be the initial contact for end user technical support of workstation hardware and software, telephone, network, security systems, operating systems, printing, internet access, identity...
- Tampa, FL (19 miles from Clearwater, FL)
- 4 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 4 days ago
Description SAIC has an immediate opening for a PC Technician. The PC Technician shall provide support for day-to-day operations for SOCOM located at MacDill AFB, Tampa, FL. The ideal candidate...
DMS Support Engineer - e-terra
- Tampa, FL (19 miles from Clearwater, FL)
- 4 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 4 days ago
About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative...
- Tampa, FL (19 miles from Clearwater, FL)
- 9 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 9 days ago
General knowledge of iOS, Microsoft Office applications, Windows operating systems, and basic networking skills....
- Tampa, FL (19 miles from Clearwater, FL)
- 10 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 10 days ago
Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area...
- Tampa, FL (19 miles from Clearwater, FL)
- 10 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 10 days ago
This position provides help desk support for the agency including troubleshoot network, equipment and cabling as needed. Liaisons with HR for updated information on new hires and agency log-ins....
Business Ops Support Specialist
- Tampa, FL (19 miles from Clearwater, FL)
- 11 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 11 days ago
Title: Business Ops Support Specialist Company: Peoples Gas System State and City: Florida - Tampa Shift: 8 Hr. X 5 Days WHAT YOULL DO Responsible for the Gas Operations business activity support...
- St Petersburg, FL (16 miles from Clearwater, FL)
- 11 days ago
- St Petersburg, FL (16 miles from Clearwater, FL)
- 11 days ago
systems, terminal services, print servers and remote-control software Ability to clearly communicate with end users and technicians and present ideas in user-friendly language Ability to recognize,...
Demographic Data for Clearwater, FL
Moving to Clearwater, FL? Find some basic demographic data about Clearwater, FL below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Clearwater, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Clearwater, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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