Help Desk Analyst Jobs in Milford, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Shelton, CT (8 miles from Milford, CT)
- 7 hours ago
- Shelton, CT (8 miles from Milford, CT)
- 7 hours ago
This role is focused on troubleshooting and supporting laboratory instrumentation, NOT IT/software support. About the Company: Milestone's innovative solutions have been developed for laboratories...
Apple Genius - IT Support Technician
- New Haven, CT (9 miles from Milford, CT)
- 1 day ago
- New Haven, CT (9 miles from Milford, CT)
- 1 day ago
Summary** Posted: Mar 4, 2025 Role Number:**114438151** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
Overview Interested in joining our Applications team? Do you enjoy traveling and networking with customers?TA Instruments Applications Organization is comprised of highly skilled, motivated and...
Experienced Desk Top Support Specialist (Full-time 40 hrs.)
- Bridgeport, CT (8 miles from Milford, CT)
- 6 days ago
- Bridgeport, CT (8 miles from Milford, CT)
- 6 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
Experienced Desk Top Support Specialist (Part-time 24 hrs.)
- Bridgeport, CT (8 miles from Milford, CT)
- 6 days ago
- Bridgeport, CT (8 miles from Milford, CT)
- 6 days ago
Job Objective: Assist in providing Mozaic Senior Living with technical support and problem resolution as part of the Information Technology Department. Perform all necessary support functions...
Desktop & IT Support Technician - 2nd Shift
- Stratford, CT (4 miles from Milford, CT)
- 7 days ago
- Stratford, CT (4 miles from Milford, CT)
- 7 days ago
Working technical knowledge of current protocols, operating systems, and standards. Hands-on hardware troubleshooting experience....
- Darien, CT (24 miles from Milford, CT)
- 7 days ago
- Darien, CT (24 miles from Milford, CT)
- 7 days ago
The Analyst will work out of the Darien office and will collaborate with other Help Desk Analysts and offices to ensure all issues are managed and resolved appropriately....
- New Haven, CT (9 miles from Milford, CT)
- 9 days ago
- New Haven, CT (9 miles from Milford, CT)
- 9 days ago
Tests hardware, software, and operating systems. Principal Responsibilities: Manages a client department's complete desktop computing environment....
Computer Tech (Computer Technician)
- Wallingford, CT (21 miles from Milford, CT)
- 10 days ago
- Wallingford, CT (21 miles from Milford, CT)
- 10 days ago
Town of Wallingford 45 South Main Street, Wallingford, CT Computer Tech (Computer Technician) in Wallingford , Connecticut Computer Technician I The Town of Wallingford Public Schools is seeking a...
WF Optics First Line Support Engineer (3rd Shift)
- Wilton, CT (20 miles from Milford, CT)
- 12 days ago
- Wilton, CT (20 miles from Milford, CT)
- 12 days ago
ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design,...
Help Desk Technician - Day Shift - Thursday and Friday Days Off
- Stony Brook, NY (21 miles from Milford, CT)
- 13 days ago
- Stony Brook, NY (21 miles from Milford, CT)
- 13 days ago
Help Desk Technician - Day Shift - Thursday and Friday Days Off (2500835) Help Desk Technician - Day Shift - Thursday and Friday Days Off Position Summary At Stony Brook Medicine, a Programmer...
- Wallingford, CT (21 miles from Milford, CT)
- 14 days ago
- Wallingford, CT (21 miles from Milford, CT)
- 14 days ago
Position Type: Part-time/Clerical Date Posted: 2/25/2025 Location: Systemwide (K-12) Additional Information: Show/Hide Wallingford Public Schools is seeking candidates for a Computer...
IT Support - SAP User Provisioning Experience Needed
- Monroe, CT (13 miles from Milford, CT)
- 16 days ago
- Monroe, CT (13 miles from Milford, CT)
- 16 days ago
Share Salary Not Available IT Support - SAP User Provisioning Experience Needed TEKsystems Occupation: Computer and Mathematical Occupations Location: Monroe, CT - 06468 Positions available: 1 Job...
- Shelton, CT (8 miles from Milford, CT)
- 17 days ago
- Shelton, CT (8 miles from Milford, CT)
- 17 days ago
Desktop Support Technician The Select Group is partnering with an enterprise information technology company to find a skilled and customer-oriented mid-level Desktop Support Technician. In this...
Systems Engineer, Help Desk (Contract to Hire)
- Danbury, CT (24 miles from Milford, CT)
- 17 days ago
- Danbury, CT (24 miles from Milford, CT)
- 17 days ago
Principal Responsibilities: Provide general technical support for hardware, operating systems, database, telephony systems, and the corporate networks....
Demographic Data for Milford, CT
Moving to Milford, CT? Find some basic demographic data about Milford, CT below.
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Salary for Help Desk Analyst Jobs in Milford, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Milford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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