Help Desk Analyst Jobs in Greenwich, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Flushing, NY (22 miles from Greenwich, CT)
- moments ago
- Flushing, NY (22 miles from Greenwich, CT)
- moments ago
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
IT Support Technician - Nassau County
- Garden City, NY (21 miles from Greenwich, CT)
- 1 day ago
- Garden City, NY (21 miles from Greenwich, CT)
- 1 day ago
Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired. This position is NOT remote....
Production Print Support Specialist - Hotline
- Montvale, NJ (21 miles from Greenwich, CT)
- 1 day ago
- Montvale, NJ (21 miles from Greenwich, CT)
- 1 day ago
Proficient in various operating systems (Windows, Linux, etc.) Fiery. Excellent problem solving and analytical skills, with the ability to diagnose and resolve complex technical issues....
Help Desk Service Technician (Field Tech)
- Queens Village, NY (22 miles from Greenwich, CT)
- 2 days ago
- Queens Village, NY (22 miles from Greenwich, CT)
- 2 days ago
Basic knowledge of simple networking and network cabling skills, operating systems (Windows 7, 10)....
Desktop and Network Technical Support - Level 2
- Floral Park, NY (22 miles from Greenwich, CT)
- 2 days ago
- Floral Park, NY (22 miles from Greenwich, CT)
- 2 days ago
Responsibilities include: + Installing, configuring and supporting network operating systems. + Resolving complex workstation issues....
- Plainview, NY (19 miles from Greenwich, CT)
- 4 days ago
- Plainview, NY (19 miles from Greenwich, CT)
- 4 days ago
Exciting temp to hire job opportunity to get a foot in the door with one of Long Island's finest manufacturers that really takes care of their employees and offers an awesome work culture! $24-$27...
- Bridgeport, CT (23 miles from Greenwich, CT)
- 4 days ago
- Bridgeport, CT (23 miles from Greenwich, CT)
- 4 days ago
Job Details Job Location : Bridgeport, CT - Bridgeport, CT Salary Range : Undisclosed Description The mission of The University of Bridgeport is to promote academic excellence, personal...
Mainframe Software Technical Support Engineer
- Melville, NY (21 miles from Greenwich, CT)
- 5 days ago
- Melville, NY (21 miles from Greenwich, CT)
- 5 days ago
System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...
- Melville, NY (21 miles from Greenwich, CT)
- 5 days ago
- Melville, NY (21 miles from Greenwich, CT)
- 5 days ago
Client: Telecom Title: NOC Technician Location: Melville, NY Duration: 12 Months Shift: Hybrid, with 3 day in the office and 2 day are WFH. Hours : 8AM 5PM, Tuesday thru Saturday or 2PM 11PM,...
- Stamford, CT (4 miles from Greenwich, CT)
- 5 days ago
- Stamford, CT (4 miles from Greenwich, CT)
- 5 days ago
Desktop Engineer IV - Voice Scope Location: Stamford, CT US Rate: $30 hourly Work Schedule: Onsite, with occasional out-of-hours support Job Overview: We are seeking a skilled Desktop Engineer IV...
- Plainview, NY (19 miles from Greenwich, CT)
- 7 days ago
- Plainview, NY (19 miles from Greenwich, CT)
- 7 days ago
Requirements Responsibilities: Provide day-to-day support for technical issues with computer systems, software, and peripherals Operating system and software upgrades Provision new users and computers...
- Ridgefield, CT (19 miles from Greenwich, CT)
- 8 days ago
- Ridgefield, CT (19 miles from Greenwich, CT)
- 8 days ago
You will be responsible for providing routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems and connectivity...
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Stamford, CT (4 miles from Greenwich, CT)
- 8 days ago
- Stamford, CT (4 miles from Greenwich, CT)
- 8 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
- Bogota, NJ (23 miles from Greenwich, CT)
- 9 days ago
- Bogota, NJ (23 miles from Greenwich, CT)
- 9 days ago
About PayJoy PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our...
Our client is a specialist asset management firm with over $10 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 100+...
Demographic Data for Greenwich, CT
Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Greenwich, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Greenwich, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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