Help Desk Analyst Jobs in Fairfield, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Advanced Technical Support Specialist
- Bridgeport, CT (4 miles from Fairfield, CT)
- 10 hours ago
- Bridgeport, CT (4 miles from Fairfield, CT)
- 10 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Monroe, CT (11 miles from Fairfield, CT)
- 2 days ago
- Monroe, CT (11 miles from Fairfield, CT)
- 2 days ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
- Bridgeport, CT (4 miles from Fairfield, CT)
- 5 days ago
- Bridgeport, CT (4 miles from Fairfield, CT)
- 5 days ago
Job Details Job Location : Bridgeport, CT - Bridgeport, CT Salary Range : Undisclosed Description The mission of The University of Bridgeport is to promote academic excellence, personal...
- New Haven, CT (20 miles from Fairfield, CT)
- 6 days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 6 days ago
Kforce has a client that is seeking an IT Support Analyst in New Haven, CT. Summary:We are seeking a talented and proactive IT Support Analyst to assist with troubleshooting general computer,...
- Stamford, CT (15 miles from Fairfield, CT)
- 6 days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 6 days ago
Desktop Engineer IV - Voice Scope Location: Stamford, CT US Rate: $30 hourly Work Schedule: Onsite, with occasional out-of-hours support Job Overview: We are seeking a skilled Desktop Engineer IV...
- Hamden, CT (22 miles from Fairfield, CT)
- 8 days ago
- Hamden, CT (22 miles from Fairfield, CT)
- 8 days ago
systems and browsers Design and build images for faculty laptop program working closely with other groups within Information Services Manage installed base of computer hardware and software using Active...
- Ridgefield, CT (14 miles from Fairfield, CT)
- 9 days ago
- Ridgefield, CT (14 miles from Fairfield, CT)
- 9 days ago
You will be responsible for providing routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems and connectivity...
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Stamford, CT (15 miles from Fairfield, CT)
- 9 days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 9 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
- Greenwich, CT (20 miles from Fairfield, CT)
- 9 days ago
- Greenwich, CT (20 miles from Fairfield, CT)
- 9 days ago
Our client is a specialist asset management firm with over $10 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 100+...
- Stamford, CT (15 miles from Fairfield, CT)
- 9 days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 9 days ago
About ITT: At ITT, we have a clear purpose as an organization to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our...
IT Support Technician Yale University
- New Haven, CT (20 miles from Fairfield, CT)
- 10 days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 10 days ago
Troubleshoot, coordinate and refer problems with other ITS units on issues related to networking, security, hardware, software, operating systems, and applications. 9....
IT Helpdesk Support Technician (WFH, On-site as needed)
- Stamford, CT (15 miles from Fairfield, CT)
- 11 days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 11 days ago
Essential Duties and Responsibilities: Information Technology Support (ITS) relating to desktop technical issues involving Microsoft’s core business applications, operating systems for PC (Windows 7...
- New Haven, CT (20 miles from Fairfield, CT)
- 11 days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 11 days ago
Troubleshoot, coordinate and refer problems with other ITS units on issues related to networking, security, hardware, software, operating systems, and applications. 9....
Desktop Engineer - Voice Scope
- Stamford, CT (15 miles from Fairfield, CT)
- 12 days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 12 days ago
" Desktop Engineer IV Voice Scope " position in Stamford, CT. Skills Required: Exposure to Trade Floor Support and Trader Voice Telephony including: IPC/AVAYA/ZOOM. General understanding of...
- Wilton, CT (8 miles from Fairfield, CT)
- 16 days ago
- Wilton, CT (8 miles from Fairfield, CT)
- 16 days ago
Insight Global is looking for an on-site support technician in Wilton, CT. This person will be responsible for imaging laptops and computers for a 6 month contract that could potentially be...
Demographic Data for Fairfield, CT
Moving to Fairfield, CT? Find some basic demographic data about Fairfield, CT below.
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Salary for Help Desk Analyst Jobs in Fairfield, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fairfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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