Help Desk Analyst Jobs in Colorado
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Tech - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 29 days ago
- Colorado Springs, CO
- 29 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Help Desk Technician - MIDS - TS/SCI W/ POLY
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Help Desk Technician - Day Shift - TS/SCI
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Desk Support, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA Security+ CE Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Help...
Help Desk Tech - Mid Shifts - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Help Desk Technician - TS/SCI with CI Polygraph
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 60+ days ago
- Colorado Springs, CO
- 60+ days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Help Desk Technician - DAYS - TS/SCI W/ POLY
- Colorado Springs, CO
- 60+ days ago
- Colorado Springs, CO
- 60+ days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Help Desk Technician- SWINGS - TS/SCI w/ POLY
- Colorado Springs, CO
- 90+ days ago
- Colorado Springs, CO
- 90+ days ago
Desk Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Technician - SWINGS...
Customer Support Specialist (8:30 AM - 5 PM) Job Details Sonova AG
- Aurora, CO
- 12 hours ago
- Aurora, CO
- 12 hours ago
Aurora, IL | Hybrid | United States Schedule: 8:30am to 5pm CST Customer Support Specialist In a life without sound, our work provides meaning. As a leading provider of innovative hearing care...
systems software and hardware Decommission update asset records and dispose if applicable of IT hardware Provide support and be an escalation point for the IT Service Desk Technicians Resolve advanced...
Install, configure and troubleshoot software packages, including operating systems, desktop software and custom applications....
Youth Services Specialist I (YSSI) - Education Support Specialist - Grand Junction
- Grand Junction, CO
- 1 day ago
- Grand Junction, CO
- 1 day ago
The primary duties of this position are located within 30 miles of the state border; therefore, this position is exempt from the residency requirements. Applications will be considered from...
Minimum of 3 years Help Desk support experience. Must possess one or more of the following: GSEC, Security +CE, SSCP and/or CCNA-Security....
Help Desk Specialist McCall Communications Consulting Yesterday Secret Early Career (2+ yrs experience) $52,000 No Traveling IT - Support Peterson AFB, CO (ON-SITE/OFFICE) Help Desk Specialist....
Principal Systems Administrator - Helpdesk System Administrator NEW
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
Principal Systems Administrator - Helpdesk System Administrator Northrop Grumman Today Top Secret Unspecified Unspecified IT - Hardware Schriever AFB, CO (ON-SITE/OFFICE) Requisition ID: R10187575...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Colorado
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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