Help Desk Analyst Jobs in Boulder, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Field Support Technician Travel Lead - Located in Denver, CO
- Boulder, CO
- moments ago
- Boulder, CO
- moments ago
Implementation of software upgrades, including firmware revisions, operating systems, production software upgrades and other enhancements as required....
Familiarity with operating systems (Windows, macOS, Linux). Experience with networking protocols and technologies. Knowledge of security principles and best practices....
IT Service Desk Analyst I - Hybrid
- Westminster, CO (17 miles from Boulder, CO)
- 1 day ago
- Westminster, CO (17 miles from Boulder, CO)
- 1 day ago
Responsibilities: Provide Tier 1 frontline client support and desktop assistance for field and corporate offices of Bright Horizons Family Solutions Install operating systems and software; patch systems...
Operations Support Engineer NEW
- Longmont, CO (10 miles from Boulder, CO)
- 2 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 2 days ago
Operations Support Engineer Maxar Technologies Holdings Inc Today Secret Unspecified Unspecified Engineering - Mechanical Longmont, CO (ON-SITE/OFFICE) Please review the job details below. Maxar...
- Longmont, CO (10 miles from Boulder, CO)
- 3 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 3 days ago
Please review the job details below. Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them...
Help Desk Support - Join Immediately
- Broomfield, CO (11 miles from Boulder, CO)
- 3 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 3 days ago
un Help Desk Support - Join Immediately compensation: To be discussed....
- Longmont, CO (10 miles from Boulder, CO)
- 5 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 5 days ago
Please review the job details below. Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them...
- Erie, CO (9 miles from Boulder, CO)
- 8 days ago
- Erie, CO (9 miles from Boulder, CO)
- 8 days ago
You'll be the go-to person for IT needs, helping police personnel navigate hardware, operating systems, software applications, peripherals, and communication devices....
- Golden, CO (23 miles from Boulder, CO)
- 8 days ago
- Golden, CO (23 miles from Boulder, CO)
- 8 days ago
Title: Help Desk Support - Onsite Location: Golden, CO, USA Length and terms: Long term - W2 or C2C Position created on 04/09/2025 03:05 am Job description: Interview : Skype; onsite; initial PO till...
Tier 2 Support Specialist (In Office)
- Broomfield, CO (11 miles from Boulder, CO)
- 9 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 9 days ago
About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of...
- Westminster, CO (17 miles from Boulder, CO)
- 9 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 9 days ago
Please review the job details below. Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them...
- Golden, CO (23 miles from Boulder, CO)
- 10 days ago
- Golden, CO (23 miles from Boulder, CO)
- 10 days ago
Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+...
- Broomfield, CO (11 miles from Boulder, CO)
- 11 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 11 days ago
Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account,...
IT Helpdesk Technician - Temporary
- Longmont, CO (10 miles from Boulder, CO)
- 11 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 11 days ago
ESSENTIAL FUNCTIONS / RESPONSIBILITIES: Provides user assistance with Windows 11, 10, 7, XP operating systems. Provides technical support remotely, online, and face to face....
Technical Support Specialist, IHD
- Loveland, CO (22 miles from Boulder, CO)
- 15 days ago
- Loveland, CO (22 miles from Boulder, CO)
- 15 days ago
We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
Demographic Data for Boulder, CO
Moving to Boulder, CO? Find some basic demographic data about Boulder, CO below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Boulder, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Boulder, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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