Help Desk Analyst Jobs in California
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- TicketManager
- Calabasas, CA
- 14 days ago
- TicketManager
- Calabasas, CA
- 14 days ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
Description The National Security Sector at Leidos has an opening for a Hardware Support Technician to support a clients requirements in a challenging and dynamic setting located at Vandenberg...
About the Company - Our Investment Banking Client is looking for an experienced Desktop Support Analyst to join their team on a full-time basis. You'll be responsible for supporting 2 offices...
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare.Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation...
Desktop Technician : San Diego, CA-92120 : W2 Contract (Without Benefits)
- San Diego, CA
- 8 hours ago
- San Diego, CA
- 8 hours ago
Desktop Technician : San Diego, CA-92120 : W2 Contract (Without Benefits) Desktop Imaging Technician Duration: 6+ Months ( Contract to Hire) Location: San Diego, CA-92120 (5 days Onsite/week) W2...
Insight Global is seeking a Desktop Support Engineer for one of our largest financial clients in Westlake Village, CA. The Desktop Support Engineers role is to support and maintain in-house...
Manager, Revenue Technical Support - Technical Operations Manager - Ad Ops (Walmart Connect)
- San Bruno, CA
- 10 hours ago
- San Bruno, CA
- 10 hours ago
Position Summary... What you'll do... Walmart Connect (the digital ad sales arm for Walmart) is dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand...
Details: Job Title: Helpdesk Technician I Location: Rodeo, CA Zip Code: 94572 Keywords: #helpdesktechnician I #refineryjobs JOB RESPONSIBILITIES: Performing PC builds, PC delivery, installation...
Job Summary We are looking for a bright, technically minded individual to join our Customer Support team. This role requires patience and discipline with the ability to react quickly and calmly....
Desk Support: The IT Intern will learn how provide technical support to Boot Barn end-users with their hardware and software needs....
TP-Link Systems is currently seeking a Business Networking L1 Support Specialist. TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and...
TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2. TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products...
Description Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without...
Systems, Office Suite, etc....
and Duties Under general supervision of the Administrator I, the incumbent acts as the technical analyst for the multifunctional outgoing mailing systems. Responsible for the integrity and...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in California
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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