Help Desk Analyst Jobs in San Diego, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Technician : San Diego, CA-92120 : W2 Contract (Without Benefits)
- San Diego, CA
- 1 day ago
- San Diego, CA
- 1 day ago
Desktop Technician : San Diego, CA-92120 : W2 Contract (Without Benefits) Desktop Imaging Technician Duration: 6+ Months ( Contract to Hire) Location: San Diego, CA-92120 (5 days Onsite/week) W2...
Strong troubleshooting skills in Microsoft operating systems, Microsoft Office Suite, Mac OS, and mobile devices. Experience in troubleshooting in a Microsoft Windows networking environment....
IT Specialist/Desktop Support Technician TEKsystems c/o Allegis Group View Employer's ProfileFOLLOW EMPLOYER Today Secret Early Career (2+ yrs experience) IT - Support San Diego, CA...
Desktop Technician 2 San Diego, California | Full Time Temporary/Contract | $ 24 - $ 30 per hour April 14, 2025 | Job ID: SAN-TT...643886 Job Summary Required Qualifications: Associate's degree in...
We are seeking candidates to work on a remote team for 6+ month project for our client. The position requires supporting Pacific Coast hours - 8am to 5pm. Position Summary The IT Service Desk...
Remote WorkCustomer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
ABOUT COASTAL At Coastal Payroll Services, we're more than payroll. Coastal is a leading provider of human capital management services headquartered in Southern California that supports thousands...
Remote Work- La Jolla, CA (10 miles from San Diego, CA)
- 4 days ago
- La Jolla, CA (10 miles from San Diego, CA)
- 4 days ago
Insight Global is seeking aDesktop Technician to work for a client out of the San Diego area. This role will be on site 5 days a week supporting the San Diego location for in person support as...
- Coronado, CA (3 miles from San Diego, CA)
- 4 days ago
- Coronado, CA (3 miles from San Diego, CA)
- 4 days ago
FOIA Support Specialist The Ascendancy Group's Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based...
Position Purpose: The Sales Support Specialist assists the Design and Sales Specialist team in building all product and project quoting while removing friction from the selling process to help...
Assistant Service Desk Technician 6-month Paid Internship
- San Diego, CA
- 4 days ago
- San Diego, CA
- 4 days ago
Assists with installs, troubleshooting, repairs, and maintenance on any associated hardware, operating systems, and application software and data-communication equipment....
Job Overview: We are currently looking to hire a Refresh Desktop Support Technician. This position is critical for onboarding and offboarding corporate end users, as well as providing onsite...
Bioinformatics Software Technical Support Scientist
- San Diego, CA
- 6 days ago
- San Diego, CA
- 6 days ago
Scale Biosciences, Inc. (ScaleBio) is an early-stage life sciences technology and tools company developing advanced single-cell solutions based upon the Company's highly parallelized way to...
Technical Support Analyst (CA)
- Lemon Grove, CA (8 miles from San Diego, CA)
- 6 days ago
- Lemon Grove, CA (8 miles from San Diego, CA)
- 6 days ago
Technical Support Analyst (CA) Infrastructure Lemon Grove, California Contract Apr 9, 2025 IT Support Specialist (Contract) Key Responsibilities: Handle Tier I-III support for hardware, software,...
Remote IT Service Desk Technician – $20.27/hr to $26.83/hr
- San Diego, CA
- 7 days ago
- San Diego, CA
- 7 days ago
For immediate consideration please send resume to ... (title: Remote IT Service Desk ) Summary The IT Service Desk Technician will act as the central point of contact from which users throughout...
Remote WorkDemographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in San Diego, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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