Help Desk Analyst Jobs in San Bernardino, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Riverside, CA (9 miles from San Bernardino, CA)
- 2 hours ago
- Riverside, CA (9 miles from San Bernardino, CA)
- 2 hours ago
Must be available and responsive 24/7 for emergency support. 5yrs - Demonstrable experience with Windows Server setup and administration, Windows Client operating system and Microsoft client applications...
Grants Development and Management Technical Support Specialist
- San Bernardino, CA
- 1 day ago
- San Bernardino, CA
- 1 day ago
Grants Development and Management Technical Support Specialist Job Description / Essential Elements: Grants Development and Management Technical Support Specialist Chaffey College Salary:...
Please note that the full salary range for the position can be found here: PDF reader) The salary listed on posting is reflective of anticipated starting salary. Class specifications are intended...
Gopuff is seeking an IT Analyst to support our platform as we provide a world delivery service. Your primary responsibility will be to support our team's use of technology and services. This role...
Comments and Other Information To review the job description, please use the following link.
- Ontario, CA (17 miles from San Bernardino, CA)
- 5 days ago
- Ontario, CA (17 miles from San Bernardino, CA)
- 5 days ago
Purpose of Job: The Technical Specialist will be responsible for overseeing all aspects of quality management and technical service functions. They will validate components, configure builds and...
Bilingual Desktop Support Technician
- Mira Loma, CA (15 miles from San Bernardino, CA)
- 6 days ago
- Mira Loma, CA (15 miles from San Bernardino, CA)
- 6 days ago
Knowledge of desktop operating systems: Windows 10, Windows 11 Demonstrated understanding of computer hardware, operating system functions and components and peripheral equipment....
ESSENTIAL JOB FUNCTIONS: Duties may include, but are not limited to, the following: Installs, maintains, and updates a variety of client operating systems and devices Provides support to district users...
Technical Support Specialist II
- Rancho Cucamonga, CA (16 miles from San Bernardino, CA)
- 8 days ago
- Rancho Cucamonga, CA (16 miles from San Bernardino, CA)
- 8 days ago
Install and troubleshoot a variety of personal computer software on multiple operating systems and image workstations....
- Corona, CA (22 miles from San Bernardino, CA)
- 8 days ago
- Corona, CA (22 miles from San Bernardino, CA)
- 8 days ago
Job Details Job Location : Glen Ivy Hot Springs Spa - Corona, CA Position Type : Seasonal Salary Range : $19.00 Hourly Job Category : Information Technology Description About Glen Ivy: We pride...
Senior Desktop Support Technician
- Riverside, CA (9 miles from San Bernardino, CA)
- 12 days ago
- Riverside, CA (9 miles from San Bernardino, CA)
- 12 days ago
Senior Desktop Support Technician Job ID: Location: Main Campus - UCR Schedule: 8AM - 5PM Category: Information Technology Salary: $73,733 - $126,936 Full/Part Time: Full-time(100%) Organization:...
Senior Technology Support Specialist
- Redlands, CA (10 miles from San Bernardino, CA)
- 12 days ago
- Redlands, CA (10 miles from San Bernardino, CA)
- 12 days ago
Knowledge and Skills: Advanced knowledge of computer hardware and software, operating systems (Windows, macOS), networking principles, and cybersecurity best practices....
Senior Cloud Support Engineer - Security
- Ontario, CA (20 miles from San Bernardino, CA)
- 14 days ago
- Ontario, CA (20 miles from San Bernardino, CA)
- 14 days ago
We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems...
Senior Cloud Support Engineer - SQL
- Ontario, CA (20 miles from San Bernardino, CA)
- 14 days ago
- Ontario, CA (20 miles from San Bernardino, CA)
- 14 days ago
Troubleshooting skills on a variety of operating systems (Windows, Mac, *Nix) Good understanding of the technical fundamentals of the internet....
Administrative and Technical Support Specialist
- March Air Reserve Base, CA (15 miles from San Bernardino, CA)
- 19 days ago
- March Air Reserve Base, CA (15 miles from San Bernardino, CA)
- 19 days ago
Amentum is seeking an Administrative and Technical Support Specialist. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and...
Demographic Data for San Bernardino, CA
Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in San Bernardino, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in San Bernardino, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »