Help Desk Analyst Jobs in Orange, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Support Engineer, Amazon Luna, Luna DevX
- Irvine, CA (6 miles from Orange, CA)
- 5 hours ago
- Irvine, CA (6 miles from Orange, CA)
- 5 hours ago
Amazon Luna is seeking a Support Engineer to join our team that is focused on building mission critical software used by Amazon customers. As a Support Engineer, your solutions will impact our...
Technical Support Representative I-Remote, USA
- Aliso Viejo, CA (15 miles from Orange, CA)
- 14 hours ago
- Aliso Viejo, CA (15 miles from Orange, CA)
- 14 hours ago
desk support is strongly preferred....
Remote Work- Santa Ana, CA (2 miles from Orange, CA)
- 18 hours ago
- Santa Ana, CA (2 miles from Orange, CA)
- 18 hours ago
systems, helpdesk system 1 years experience in Office 365, Exchange Online, and Azure AD Extensive knowledge of Windows 10, Server 2019 and helpdesk ticketing system Adaptability/Flexibility - adapt...
Helpdesk Technician I (Onsite)
- Azusa, CA (24 miles from Orange, CA)
- 1 day ago
- Azusa, CA (24 miles from Orange, CA)
- 1 day ago
Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope....
- Costa Mesa, CA (8 miles from Orange, CA)
- 1 day ago
- Costa Mesa, CA (8 miles from Orange, CA)
- 1 day ago
General Description: Under the direction of Desktop Support Manager, the IT Desktop Engineer will provide high-quality and professional services to our ACCO Field and Office Staff. This position...
Temporary IT Support Desk Specialist
- Irvine, CA (6 miles from Orange, CA)
- 1 day ago
- Irvine, CA (6 miles from Orange, CA)
- 1 day ago
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
- Irvine, CA (6 miles from Orange, CA)
- 1 day ago
- Irvine, CA (6 miles from Orange, CA)
- 1 day ago
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
Temporary IT Support Desk Specialist University of California Irvine
- Irvine, CA (6 miles from Orange, CA)
- 1 day ago
- Irvine, CA (6 miles from Orange, CA)
- 1 day ago
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
Technical Support Analyst University of California Irvine Health
- Orange, CA
- 1 day ago
- Orange, CA
- 1 day ago
Technical Support Analyst Req ID: 98268 Location: Irvine, California Division: School of Medicine Department: Med Ed Administration Position Type: Full Time Salary Range Minimum: USD $28.58/Hr....
- Tustin, CA (3 miles from Orange, CA)
- 2 days ago
- Tustin, CA (3 miles from Orange, CA)
- 2 days ago
General Duties: Laptops are assembled from incomplete status to complete, tested to Bios Repairs non-working units to working status Refurbishes and installs operating system for high-value units PCs...
IT Support Services Representative
- Anaheim, CA (7 miles from Orange, CA)
- 2 days ago
- Anaheim, CA (7 miles from Orange, CA)
- 2 days ago
Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading...
Computer Technician in Costa Mesa, CA
- Costa Mesa, CA (8 miles from Orange, CA)
- 2 days ago
- Costa Mesa, CA (8 miles from Orange, CA)
- 2 days ago
What success looks like in this role: Provides the full range of Desk-Side support for Auto Club of Southern CA clients. Takes complete ownership of onsite service activity. Performs...
Senior Technical Support Professional
- Costa Mesa, CA (8 miles from Orange, CA)
- 2 days ago
- Costa Mesa, CA (8 miles from Orange, CA)
- 2 days ago
Join a team recognized for leadership, innovation and diversity ABOUT THE ROLE In this position, you will provide software support for internally developed Enterprise client-server and web-based...
Sr Desktop Support Tech - Long Beach
- Fountain Valley, CA (7 miles from Orange, CA)
- 2 days ago
- Fountain Valley, CA (7 miles from Orange, CA)
- 2 days ago
System Demonstrated use of effective verbal and written communication to successfully achieve end user support Proven analytical, logical thinking, and problem-solving skills to resolve reported issues...
Customer Support Specialist - RL
- Fountain Valley, CA (7 miles from Orange, CA)
- 2 days ago
- Fountain Valley, CA (7 miles from Orange, CA)
- 2 days ago
Antech Diagnostics Customer Support Specialist - RL in Fountain Valley , California We understand that the world we want tomorrow starts with how we do business today, and that's why we're...
Demographic Data for Orange, CA
Moving to Orange, CA? Find some basic demographic data about Orange, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Orange, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Orange, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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