Help Desk Analyst Jobs in Los Angeles, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 1 day ago
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 1 day ago
Founded in 1949, Southland Industries is one of the nation's largest mechanical, electrical, and plumbing (MEP) systems engineering and construction companies. Southland IT is looking to hire four...
Job Summary We are looking for a bright, technically minded individual to join our Customer Support team. This role requires patience and discipline with the ability to react quickly and calmly....
Requirements: Site Support Patch & Vulnerability Remediation Obsolescence (Governance & Remediation) EUT Cart maintenance EUT Inventory management EUT Rack maintenance Service Now - CMDB SNOW...
Solutions Support Engineer, Weekend 2nd shift, US-APAC
- Los Angeles, CA
- 2 days ago
- Los Angeles, CA
- 2 days ago
system environments Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring, and logging, as well as local and...
IT Service Desk Analyst - Part Time
- Torrance, CA (10 miles from Los Angeles, CA)
- 2 days ago
- Torrance, CA (10 miles from Los Angeles, CA)
- 2 days ago
IT Service Desk Analyst - Part Time IT Service Desk Analyst - Part Time remote type Hybrid locations Sioux Falls, SD time type Part time posted on Posted 2 Days Ago job requisition id R-25005665...
Cloud Azure Virtual Desktop Specialist
- Rosemead, CA (11 miles from Los Angeles, CA)
- 2 days ago
- Rosemead, CA (11 miles from Los Angeles, CA)
- 2 days ago
Technical/Functional Skills AVD, Azure Virtual Desktop administrator Roles & Responsibilities Engage in Planning, Designing and Implementing Virtual Desktop Solution in Azure Virtual Desktop...
Administration Support Specialist
- El Segundo, CA (9 miles from Los Angeles, CA)
- 2 days ago
- El Segundo, CA (9 miles from Los Angeles, CA)
- 2 days ago
Responsibilities OBXtek has an immediate need for a number of highly qualified Administration Support Specialists at multiple levels of seniority to support our new U.S. Space Force, Space Systems...
Senior Financial Support Specialist
- El Segundo, CA (9 miles from Los Angeles, CA)
- 2 days ago
- El Segundo, CA (9 miles from Los Angeles, CA)
- 2 days ago
Responsibilities OBXtek has an immediate need for a number of highly qualified Senior Financial Support Specialists to support our new U.S. Space Force, Space Systems Command Space Domain...
Your responsibilities will also include connection setup and troubleshooting for multiple different operating systems (i. e., Windows, Mac, and Mobile), as well as email support (i. e., Outlook, Gmail...
- Pasadena, CA (13 miles from Los Angeles, CA)
- 4 days ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 4 days ago
Identify and resolve production problems caused by the AppWorx scheduling system, Oracle applications, Linux/Windows operating systems, local/wide area networks, AWS, or end-user workstations....
- Seal Beach, CA (17 miles from Los Angeles, CA)
- 4 days ago
- Seal Beach, CA (17 miles from Los Angeles, CA)
- 4 days ago
Insight Global is seeking a highly skilled Help Desk Analyst to join our team in supporting a prominent aerospace client in Southern California....
The CPLC IMTS team is looking for a Help Desk Specialist to support our programs in California, including Amanecer Community Counseling! To learn more about Amanecer, visit amanecerla.org/ Title:...
Demonstrate proficiency in troubleshooting techniques for MacOS and Windows operating systems....
Technical Support Engineer 3 - 2nd Shift
- Anaheim, CA (18 miles from Los Angeles, CA)
- 4 days ago
- Anaheim, CA (18 miles from Los Angeles, CA)
- 4 days ago
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the...
PC Technician Support, Specialist
- Long Beach, CA (10 miles from Los Angeles, CA)
- 5 days ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 5 days ago
Experience working with Microsoft Client Operating systems Win10 in an operational support/administrative function....
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Los Angeles, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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